HI guys. I've scanned the forum for a similiar problem but couldn't see anything.
I changed the DNS for my site to point at X10, and it's been well over 24 hours without it resolving.
My control panel is giving me nothing (http://www.bigdaydecor.com:2082/)
I've done a WHOIS look up and it's showing X10's servers. I've raised a ticket with 'Proper Support' and they've got back to me saying I'm on level 2 support now, but they've not had a chance to get back to since.
I was hoping this would get resolved today as I'd planned to launch a site tomorrow, so any advice on what i can do or further reading would be great.
Thanks, Clare
I changed the DNS for my site to point at X10, and it's been well over 24 hours without it resolving.
My control panel is giving me nothing (http://www.bigdaydecor.com:2082/)
I've done a WHOIS look up and it's showing X10's servers. I've raised a ticket with 'Proper Support' and they've got back to me saying I'm on level 2 support now, but they've not had a chance to get back to since.
I was hoping this would get resolved today as I'd planned to launch a site tomorrow, so any advice on what i can do or further reading would be great.
Thanks, Clare