Email Accounts & MySQL DB

[ClubZeal]

I've searched a bit but haven't found a fix for two issues I'm having:

1) When viewing Email Accounts in cPanel, I get a message stating that I'm "using the maximum number of Email Accounts" but there are "No Accounts Found".

2) I'm only using 2 of 4 databases, but cPanel also states that I'm using the maximum number.

Please advise at your earliest convenience. Thank you for any assistance.

 

[ace_case]

I believe that the 2 out of 4 databases error is caused by the other database software being disabled for Free Hosting. I am not sure about the Email Account issue though.

 

[ClubZeal]

I believe that the 2 out of 4 databases error is caused by the other database software being disabled for Free Hosting. I am not sure about the Email Account issue though.

ace_case, thanks for such a prompt reply. Understood on the databases. Now that I recall, I believe you're right. Not a big issue for me. Thanks again for the reply.

 

[Dead-i]

Please could you post from the forum account associated with your hosting account, so we can take a look as to why this is happening. Alternatively, please provide your domain or your username.

 

[ClubZeal]

Dead-i, username is 'jbra'. Thanks for the reply.

 

[ClubZeal]

Here is a screenshot of the issue as well.

 

[ace_case]

Hm... have you tried a different browser?

 

[Anna]

Hello,

This issue has now been sorted, looked like a previously added domain had a couple email addresses that were not removed with the domain, with the domain no longer associated with the account they didn't show in cPanel for you.

 

[ClubZeal]

Hello,

This issue has now been sorted, looked like a previously added domain had a couple email addresses that were not removed with the domain, with the domain no longer associated with the account they didn't show in cPanel for you.

Anna, thank you for the assistance. Everything is back to normal. I do remember removing the domain associated with the email accounts, without first removing the accounts. Thanks again to everyone who assisted.