email invalid after email confirmation

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selgra15

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I got my confirmation email with a confirmation code.
then it says there was an error and i need to resubmit application.
But it says my email is invalid.
 

Jarryd

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Hello, what is the error you are getting?
 

selgra15

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The forum account you are logging into does not have an existing link to an x10Hosting hosting account.

Please be sure you are using the correct account to access x10Hosting's account management system. You should be using the forum account that you provided during the hosting account signup process. If you are not, this error is most likely the result.

If you have successfully logged into the account system in the past, this error may be the result of the hosting account no longer existing. If you have not accessed your x10Hosting account in an extended period of time, it may have been terminated with our inactivity policy.

If you've recently signed up to find that your account errored during creation, and you selected to "reattempt" or "cancel" your account signup, you will see this message until you sign up for an account again.

To receive a definite answer regarding the status of your account, open a support ticket at: http://support.x10hosting.com
 

adamparkzer

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Hi selgra15,

Did you try registering again? If your account is not activated within a period of time, you are able to use the same information to sign up again; this usually fixes any temporary problems that you may have had.

- Adam
 

TonnyORG

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Hello,

Please clean your cache and flush your DNS, your account seems to work fine now, your Account Panel (x10hosting.com/panel.php) should not gisplay this error anymore.
 
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