Email returned as Spam

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slwdesign

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I sent an email to a potential client, my email never went through and was returned to me as spam. Since I got this account, I only sent a few emails from my account. I have a business to run and I can not afford to have my emails not go through. I could have lost a client here. This is the email that I received, please fix this ASAP!

Hi. This is the qmail-send program at outgoing.x10hosting.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<larryklock@comcast.net>:
Connected to 76.96.58.14 but greeting failed.
Remote host said: 554 imta37.westchester.pa.mail.comcast.net comcast 173.236.28.162 Comcast block for spam. Please see http://help.comcast.net/content/faq/BL000000
I'm not going to try again; this message has been in the queue too long.

--- Below this line is a copy of the message.

Return-Path: <shannon@slwdesign.x10hosting.com>
Received: (qmail 12019 invoked by uid 508); 22 Apr 2010 15:25:08 -0000
Received: from 10.33.249.6 by outgoing.x10hosting.com (envelope-from <shannon@slwdesign.x10hosting.com>, uid 507) with qmail-scanner-2.08st
(clamdscan: 0.96/10783. spamassassin: 3.3.1. perlscan: 2.08st.
Clear:RC:1(10.33.249.6):SA:0(-2.9/3.0):.
Processed in 2.115271 secs); 22 Apr 2010 15:25:08 -0000
X-Spam-Status: No, hits=-2.9 required=3.0
Received: from unknown (HELO stoli.x10hosting.com) (10.33.249.6)
by outgoing.x10hosting.com with SMTP; 22 Apr 2010 15:25:06 -0000
Received: from c-69-141-128-124.hsd1.nj.comcast.net ([69.141.128.124] helo=[127.0.0.1])
by stoli.x10hosting.com with esmtpsa (TLSv1:AES128-SHA:128)
(Exim 4.69)
(envelope-from <shannon@slwdesign.x10hosting.com>)
id 1O4yH3-0006zM-K4
for larryklock@comcast.net; Thu, 22 Apr 2010 11:25:05 -0400
Cc:
Content-Type: multipart/alternative; boundary="------=_MB94FE8AD5-0ED0-4514-A032-9AA48A6C22D1"
Date: Thu, 22 Apr 2010 15:24:45 +0000
From: "Shannon Woodward" <shannon@slwdesign.x10hosting.com>
Message-Id: <em3e18d559-5fdf-433a-870f-5c69232feb31@Shannon-PC>
Mime-Version: 1.0
Reply-To: "Shannon Woodward" <shannon@slwdesign.x10hosting.com>
Subject: Request A Quote: Larry Klock
To: larryklock@comcast.net


--------=_MB94FE8AD5-0ED0-4514-A032-9AA48A6C22D1
Content-Transfer-Encoding: quoted-printable
Content-Type: text/plain; charset=utf-8

Mr. Klock,=0D=0A =0D=0AI have sent you an email regarding your quote reque=
st. I was wondering =0D=0Aif you received it for I had send a few questions=
to better serve you. =0D=0AThis email was as follows:=0D=0A =0D=0AI have =
received your request for a quote for a logo. Before I make a =0D=0Afinal q=
uote, I have a few questions regarding your project.=0D=0A=0D=0AI understan=
d that this quote is for a logo. How will you use the final =0D=0Aproduct? =
Will you be using it for print only, such as letterheads, =0D=0Abusiness ca=
rds, and other forms of corporate identity? Or will you also =0D=0Abe using=
it for signage, and / or for a website?=0D=0A=0D=0ADo you have a preferenc=
e in color? Do you just want it black and white, =0D=0Ado you want a certai=
n color involved, or do you just want it to be gray =0D=0Ascale?=0D=0A=0D=
=0AJust some background info of your company, what kind of home inspection =
=0D=0Aand structural engineering do you cover? I'm trying to get a feel of =
=0D=0Ayour field so I know what I'm designing for. Do you have a certain it=
em =0D=0Afor your services that you would like to include into you logo con=
cept, =0D=0Alike a certain type of tool used? =0D=0A=0D=0AI thank you for y=
our interest in SLW Design Freelance.=0D=0A Shannon L. Woodward=0D=0ASLW D=
esign Freelance=0D=0Ashannon@slwdesign.x10hosting.com=0D=0Ahttp://slwdesign=
.x10hosting.com/=0D=0A
--------=_MB94FE8AD5-0ED0-4514-A032-9AA48A6C22D1
Content-Transfer-Encoding: quoted-printable
Content-Type: text/html; charset=utf-8

<HTML><HEAD>=0D=0A<STYLE id=3DeMClientCss>blockquote { margin-left: 5px; pa=
dding-left: 10px; border-left: 1px solid #000000 }=0D=0Abody.plain pre { fo=
nt-family: sans-serif; font-size: 100%; font-weight: normal; font-style: no=
rmal; }=0D=0A</STYLE>=0D=0A</HEAD>=0D=0A<BODY contentEditable=3Dtrue backgr=
ound=3D""><FONT face=3DTahoma>=0D=0A<DIV><FONT size=3D2>Mr. Klock,</FONT></=
DIV>=0D=0A<DIV><FONT size=3D2></FONT>&nbsp;</DIV>=0D=0A<DIV><FONT size=3D=
2>I have sent you an email regarding your quote request. I was wondering if=
you received it for I had send a few questions to better serve you. This e=
mail was as follows:</FONT></DIV>=0D=0A<DIV><FONT size=3D2></FONT>&nbsp;</D=
IV>=0D=0A<DIV><FONT size=3D2 face=3DArial>I have received your request for =
a quote for a logo. Before I make a final quote, I have a few questions reg=
arding your project.<BR><BR>I understand that this quote is for a logo. How=
will you use the final product? Will you be using it for print only, such =
as letterheads, business cards, and other forms of corporate identity? Or w=
ill you also be using it for signage, and / or for a website?<BR><BR>Do you=
have a preference in color? Do you just want it black and white, do you wa=
nt a certain color involved, or do you just want it to be gray scale?<BR><B=
R>Just some background info of your company, what kind of home inspection a=
nd structural engineering do you cover? I'm trying to get a feel of your fi=
eld so I know what I'm designing for. Do you have a certain item for your s=
ervices that you would like to include into you logo concept, like a certai=
n type of tool used? <BR><BR>I thank you for your interest in SLW Design Fr=
eelance.</FONT></DIV>=0D=0A<DIV><FONT size=3D2></FONT></FONT>&nbsp;</DIV>=
=0D=0A<DIV id=3Dsignature_old>=0D=0A<DIV>=0D=0A<P class=3DMsoNormal><SPAN s=
tyle=3D"FONT-FAMILY: Tahoma; FONT-SIZE: 10pt">Shannon L. Woodward<BR></SPAN=

<SPAN style=3D"FONT-FAMILY: Tahoma; FONT-SIZE: 10pt">SLW Design Freelance<=

BR></SPAN><FONT color=3D#0000ff><SPAN style=3D"FONT-FAMILY: Tahoma; FONT-SI=
ZE: 10pt"><A href=3D"mailto:shannon@slwdesign.x10hosting.com">shannon@slwde=
sign.x10hosting.com</A><BR></SPAN></FONT><FONT color=3D#0000ff><SPAN style=
=3D"FONT-FAMILY: Tahoma; COLOR: black; FONT-SIZE: 10pt"><A href=3D"http://s=
lwdesign.x10hosting.com/">http://slwdesign.x10hosting.com/</A></SPAN></FONT=

</P></DIV></DIV></BODY></HTML>

--------=_MB94FE8AD5-0ED0-4514-A032-9AA48A6C22D1--
 
descalzo

descalzo

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The basic fact is that people sign up for free accounts and then abuse them.

So x10hosting gets on blacklists that don't understand or care (or want to take the time to investigate ) that foo.x10hosting.com is different and separate from bar.x10hosting.com (or that foo.com hosted on stoli.x10hosting is different from bar.com hosted on stoli.x10hosting).

As mentioned above, it probably best to use a third party mail system if emails are critical.
 
Jarryd

Jarryd

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Hello, you could also try contacting comcast as it seems they're the ones that are blocking it.
 
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slwdesign

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I have contacted Comcast, they have replied, stating that the IP address has been taken off the block, but the email admit should be aware of the situation. I hope someone at x10hosting will take care of this.

Thank you for contacting Comcast Customer Security Assurance. We have received and reviewed your RBL removal request.

Below each IP address you submitted in your request, we have included the result of our research. Please do not reply to this message.



173.236.28.162

The IP you previously provided has been removed from the Comcast.net blocklist.

Our filters have determined that email from the IP you submitted was blocked because it sent email to the Comcast domain with patterns characteristics of spam. Mail servers are typically shared by many users so it may be the case that another party using your mail server has sent spam, even if you have not. It is important that your email administrator is aware of their outbound spam problem to avoid being blocked by Comcast in the future. When contacting your email administrator, you should include the error message contained in the email which alerted you to this problem. Taking this step now will help avoid blocks in the future.

If you have a different IP addresses which you would like considered for removal from the Comcast blocklist, please submit your request to http://www.comcastsupport.com/rbl


Sincerely,
Comcast Customer Security Assurance
 
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slwdesign

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This is very true. People just don't care about anyone else who uses the server.
 
xav0989

xav0989

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This is why we added a unique outgoing server with a powerful filter.
 
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