error 503 + no site changes

[theengli]

Hello,
since yestrerday my website theenglishcorner.x10.mx has been working real slow and I was getting 503 error quite frequently. Today the situation has worsened and even when I manage to log in, I can't do anything on my website because I get the error "Can not create local file pool directories, please verify permissions in dataroot" all the time.
Can anybody of the staff help with that, please?

 

[theengli]

Please, do something about it - the whole website seems to be inoperable

 

[caftpx10]

I was thinking about changing the permissions for your site folder but because of the other error you've got, I'm not sure.

 

[Dead-i]

Hi theengli,

It looks like your datastore directory (an internal cPanel file) had some weird permissions set on it. I've now fixed the permission of this directory, which should help.

However, it looks like that some issues are being caused by your account possibly hitting a hard quota limit we have set, as you have approximately 30,000 emails stored in your account. The majority of these emails appear to be the output from a broken cron job. Please could you maybe delete some of these emails, and let me know whether this resolves any issues?

Thank you,

 

[theengli]

Dear Dead-i,
1) the issue hasn't been resolved - I still can't make any changes on the website due to the same problem: "Can not create local file pool directories, please verify permissions in dataroot".
2) I didn't know about the emails and, honestly, I can't find how to access them from my cpanel as I don't have an email account.
Could you possibly delete them yourself or explain to me how to find them in the cpanel, so I could delete them?
Thanks in advance.

 

[Dead-i]

Hi theengli,

I've deleted all the emails from your account, and I'm no longer seeing quota errors from cPanel. Please could you verify that things are working again?

Thank you,

 

[theengli]

Dear Dead-i,
thank you from the bottom of my heart
What you've done has definitely helped - everything is working well now. My students can study tomorrow!