error in accessing hosting control panel

[espsvc]

Hi, I always received error when trying to open hosting control panel since I registered account on 4 Feb 2024. Please advise. Thank you.

 

[ctyrd]

What is the domain you signed up with? domain:2222

 

[Anna]

Please try now, appears the system was confused, it created the service with one username but indicated another in the backend, likely caused by an initial provision fail but the backend had already saved information on your account and didn't overwrite this when a subsequent attempt succeeded. I corrected this so it should now properly link with the actual service of your domain.