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[aldomillwall]

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My site is also down - sort it out x10!!!!!!

What is happening!!

 

[mjjpo]

I feel relieved when I see so many messages about the same thing! my apologies for having used the support ticket...
and my thanks to the team working hard to make things work again.:bowhs:

 

[zen-r]

My site is also down - sort it out x10!!!!!!

What is happening!!

Sort yourself out

The News section explains all. It pays to read it & keep up-to-date.

For those people still having problems, please make sure you have read this ;

http://forums.x10hosting.com/news-announcements/98693-latest-updates-6-18-09-a.html

http://forums.x10hosting.com/news-announcements/98555-latest-updates-6-14-09-a.html

 

[Smith6612]

Two others as of what I know at this moment have reported the same error. Just create a ticket at http://support.x10hosting.com letting them know of this error and they should be able to fix things up for you.

 

[aldomillwall]

I have submitted a ticket, but no reply.

I really need to get this sorted out. I am being paid to design a website and this website was the mock-up - but it looks as if it has been deleted somehow.

I was also planning to upgrade my hosting account to paid hosting, but I have been messed around with undeserved suspensions and now this, that I am really re-considering.

 

[all4God]

I am presently getting an 'unknown' error code when trying to log into my account on the x10 homepage

 

[zen-r]

@aldomillwall.......If you read the links I posted, & other News here, you will know that X10 should have backups of your site before the move, so hopefully they can b restored & you should have nothing to worry about.

You say you are being paid to design the site, but are only using the free hosting here when you know there is a more reliable, paid service. Pah! No sympathy from me.

Yes, the server upgrade has caused problems. Everyone has worked very hard to complete the job & get things fixed. These things happen. It is a free service & will return to being reliable once the problems are over-come.

@all4God.....is your problem the same as this post? ; http://forums.x10hosting.com/free-h...ccess-my-cpanel-please-help-2.html#post551467

Sounds like several people are getting that, now. Either wait & see if it goes away, or submit a ticket.

 

[kimsoccasions]

Can some one tell me what the error code ERRT84094 is as I cant log into my account. Ill post a support ticket if its not a simple fix.

Cheers

 

[aldomillwall]

Using free hosting to show a mock-up design, was on the verge of buying paid hosting after being given the job. It's a sensible and cost-effective way of doing things. They also said this would take 48 hours and its now been 72 almost.

 

[all4God]

@zen-r - i'd say this post is the one that best sums up my position: why-i-cant-come - i don't really use the c panel at all, so i doesn't bother me if i can access it or not, i just wanted to log into my account to check server status as my wordpress blog is loading but the posts aren't

 

[zen-r]

@zen-r - i'd say this post is the one that best sums up my position: why-i-cant-come - i don't really use the c panel at all, so i doesn't bother me if i can access it or not, i just wanted to log into my account to check server status as my wordpress blog is loading but the posts aren't

Yes, I'd seen that thread myself.

Clearly that error message is a recurring problem now for lots of people (not me, fortunately) & we all just seem to be just guessing at what is happening.

Either Support know about it & everyone's problem will be solved simultaneously when they fix it/ complete whatever it is they're doing. Or, everyone with the problem needs to submit a ticket.

Who knows? I'd hate to be Support, though, if they get flooded with tickets again. :happysad:

P.S. For server status, you can check the unofficial site, here ; http://x10staff.co.cc/status/
That site has been updated since the server moves, & it should be showing correct info.

 

[zubair12]

Can some one tell me what the error code ERRT84094 is as I cant log into my account. Ill post a support ticket if its not a simple fix.

Cheers

you have to submit the ticket

 

[aldomillwall]

Submitting a ticket is all well a good, but what's the point if there's no response!!

 

[zubair12]

wait is the point. we all know staff are busy

 

[zen-r]

@zen-r - i'd say this post is the one that best sums up my position: why-i-cant-come - i don't really use the c panel at all, so i doesn't bother me if i can access it or not, i just wanted to log into my account to check server status as my wordpress blog is loading but the posts aren't

I realise why you were talking in that quote about cPanel now. You probably only read the thread title of my link. I actually referred to a specific post in that thread. I said

@all4God.....is your problem the same as this post? ; http://forums.x10hosting.com/free-h...ccess-my-cpanel-please-help-2.html#post551467

If you follow that link you will see that the poster said

I cannot log in my account panel. I received error message.
It says, A fatal error has occurred processing your request, please try again momentarily. The error code provided is: Unknown.

which had nothing to do with the thread he was posting in, but sounded like your problem. You had also said

I am presently getting an 'unknown' error code when trying to log into my account on the x10 homepage

And yes, I agree with you that http://forums.x10hosting.com/free-hosting/98762-why-i-cant-come.html has more mentions of your specific problem.

Anyway, I think that this has resolved itself for most people now, & those with outstanding problems have Support tickets. So perhaps this thread can be closed now, to help avoid any further confusion?!