Errors with account

Status
Not open for further replies.

mainiac

New Member
Messages
15
Reaction score
0
Points
0
username: mainiac

1) when trying to get access to my account management panel i get the following error: An Error Has Occurred The account specified is missing it's contact email address, this could be caused by one of two things: Either the account does not have a contact email address set, or our backend system has not updated yet. Updates to the backend occur every few hours. my email address should be specified as: mainiacfreakus@yahoo.com

2) i have a sub-domain on my account, but it is functioning incorrectly: swreview.mainiacfreakus.x10hosting.com should point to /public_html/swreview/ however atm this is not working properly.

TIA

b r
mainiac
 
Last edited:

Blazer9131

New Member
Messages
411
Reaction score
0
Points
0
I don't think I can help you with problem 1, But problem 2, delete the subD, and the folder (make a backup first). And remake the sub. When you make a Sub, it creates the folder automatically. then upload the folder contents to the sub's folder.
 

Chris73

New Member
Messages
5,356
Reaction score
1
Points
0
I have just added your email address. See if that helps.
 

Blazer9131

New Member
Messages
411
Reaction score
0
Points
0
Chris, was my input valid? o.o' I did that and it worked for me.. Dunno if it works for others thou.. <.<
 

Chris73

New Member
Messages
5,356
Reaction score
1
Points
0
Well i see the default index is still in place. That could cause some issues. Your account is now linked i see :)
 
Last edited:

Chris73

New Member
Messages
5,356
Reaction score
1
Points
0
Remove your .htaccess file. I think that could be a problem. Also check the name servers.
 

Brandon

Former Senior Account Rep
Community Support
Messages
19,181
Reaction score
28
Points
48
How about now, I just removed the "suspended account" part from your .htaccess.
 

mainiac

New Member
Messages
15
Reaction score
0
Points
0
now i get:

Error 500
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Edit:
great!!

everything seems to be working fine now thnx... =)

b r
mainiac
 
Last edited:
Status
Not open for further replies.
Top