Please note that it's pretty much volunteers who try to help out at times throughout the forums. They do not always have the time to help out and so it can take more than 12 hours to get a response from one who might be suitable for the issue relevant to the thread.
In some cases, someone who is not associated with the hosting service (ordinary but experienced user) would be able to help out if they choose.
But being more relevant: there is a hard limit of 50,000 inodes and as far as I am aware, inodes will not be increased on free hosting.
If you managed to lower the amount to the point where your account features have been more stable, awesome. You had resolved an issue on your own without needing to wait any longer. That is a good thing.