Free account upgrade..

[jaygreenly]

So today I just noticed that x10 has now upgraded all free accounts to 2gbs space and bandwidth.. Yesterday we only haD 1GB so I purchased the double your space and bandwidth plan. Should I not now be entitled to 4gbs? or at least an extra GB of space and bandwidth considering I just paid less than 24 hrs ago?

Not trying to be rude just scrathing my head...wtf?:nuts:


Edit:.............................................................................

Here is a copy and past from my cpanel - jasgre9

Disk Space Usage
2.23/2048 MB

Monthly Bandwidth Transfer
8.74/20480 MB


Here's a copy and paste from my account panel..

Bandwidth Used This Month: 0m of 20480m
Disk Space Used: 0m of 2048m
Edit:



I'm not trying to be a jerk, I just want to know why I paid for something that is free to everyone else..

Also after paying yesterday, now when I go to account upgrades from my control panel it tells me that: "this feature is not currently activated on your account"


What? Huh? Now that I paid it's not activated? and the feature is unavailable to me?

 

[Christopher]

Hello,

The standard free accounts were upgraded to 1gb not 2gb. So 2gb is the correct value for the double all plan.

 

[jaygreenly]

lol, I'm an idiot. my bad..

Thank you for the quick response.

merry xmas
Edit:
When I signed up I received 1GB space. I only signed up yesterday so please excuse my ignorance. I had assumed that it had always been 1GB and everyone got upgraded to 2!

 

[adamparkzer]

lol, I'm an idiot. my bad..

Thank you for the quick response.

merry xmas
Edit:
When I signed up I received 1GB space. I only signed up yesterday so please excuse my ignorance. I had assumed that it had always been 1GB and everyone got upgraded to 2!

Hi jaygreenly,

It's not a problem - that's what we're here for.

Now that your question has been answered and everything is settled, I am going to close this support thread to mark it as resolved. If you need more help or have any additional questions, feel free to create a new support ticket.

- Adam