FTP connections not yet working )-:

[friend322]

It's several days already.

My site is not static and require FTP connections by some programs for fluent usage, that's why it is critical.

Hope this will be fixed today..

 

[mudskippa26962]

Friend, i was trying to copy my files so that I could back them up, as this outage is worrying me a litle now, but Filezilla says it can't connect with the server, so I'm guessing this is part of the problem.

 

[Anna]

See: http://x10hosting.com/forums/news-announcements/179045-support-tickets.html

If you have any of the following issues, please open a support ticket so that we may assist you:
Account stuck on "Resource Limit Hit!" page for longer than 4 hours
Addon domains showing "Index of /" page instead of website content
"Permission Denied" notices or FTP in general not working. Please also post the username and password you are trying to log into FTP with, as it will assist us in isolating and fixing the issue

 

[friend322]

See: http://x10hosting.com/forums/news-announcements/179045-support-tickets.html

I already opened a ticket 3 days ago.

About 26 hours ago I got an update that ticket had been moved to Escalated Support and should be handled shortly..

I'm worried by the meanings of the long time it's taking