FTP Logiin

[seanmallon1123436]

I'm having a problem with using my FTP account when I login with my FTP information it says that it couldn't login. Any suggestions or guidance would be appreciated.

 

[Anna]

You should be logging into ftp with the same credentials as you use for your cPanel account.

Could you please paste the full error given?

 

[seanmallon1123436]

After it attempts to login with the account information it said:

Response: 530 Login incorrect.
Error: Critical error
Error: Could not connect to server

I'm using Filezilla and I got to upload images by tomorrow. Any help would be grateful. :wink:

Am I doing something wrong or is it the ftp server? It's me, I know it.

 

[Anna]

just to check, can you login to cPanel (https://stoli.x10hosting.com:2083) with the same details?
Do note that the username for ftp/cPanel is NOT the same as you use here at the forums.

 

[seanmallon1123436]

just to check, can you login to cPanel (https://stoli.x10hosting.com:2083) with the same details?
Do note that the username for ftp/cPanel is NOT the same as you use here at the forums.

Yes, I can. That's what makes it so weird to me. I can log into cPanel with the same account details, but can't sign in to ftp with the same account.