ftp username password not working

[sonyaseth90]

i am unalbe to log to ftp with my cpnle username and password

 

[Anna]

Hello,

We have had some problems with FTP for your server, we recently re-installed ftp service, so the problem should now be sorted.

Are you able to login now?

 

[sonyaseth90]

Hello,

We have had some problems with FTP for your server, we recently re-installed ftp service, so the problem should now be sorted.

Are you able to login now?

now even my site is not working sonyaseth.co.cc after updation of domain http://sonyaseth.co.cc
2---pls tell me the wht should be my ftp addresss my site is http://sonyaseth.co.cc/ -----"ftp://sonyaseth.co.cc//--- is this correct and what should be username my username for cpanel is sonya so "ftp username is also ---sonya"

 

[Anna]

Did you register and configure the domain at http://co.cc? co.cc domains are provided by them, and has to be registered there before they can work.

Once you have it registered you need to set it to use our name servers: ns1.x10hosting.com and ns2.x10hosting.com

If you done this you should note that changes can take as long as 72 hours to come live over Internet (commonly sorted within a few hours though)