caskade2771
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hi there. i have an account with you that i recently set up and i am trying to access via ftp with Captain FTP. i have a separate account with you that i am able to access with no problems and have checked the setup next to this one.
i am able to upload files using the cpanel filemanager OK but i cannot logon using Captain FTP.
is this because the account was only recently set up? i seem to remember some delay in being able to access my other account in this way when i first set it up. if so is there anything that can be done to expedite this waiting period? if not how long must i wait before i can use my ftp programme to upload?
warmest wishes
th
i am able to upload files using the cpanel filemanager OK but i cannot logon using Captain FTP.
is this because the account was only recently set up? i seem to remember some delay in being able to access my other account in this way when i first set it up. if so is there anything that can be done to expedite this waiting period? if not how long must i wait before i can use my ftp programme to upload?
warmest wishes
th