Gallery Blank Page

[digitaljit]

Hi

I have a Gallery 2 hosted at URL http://digitaljit.x10hosting.com/mygallery/main.php

It was working fine till now. But today I created a new album. When I uploaded the album thumbnail and click on theve button, the page goes blank. Even if I refresh tha page, it stays blank. :dunno:

What can be the issue. Please help me fix this as I do not want to reinstall the Gallery afresh again.

If you want you can register yourself at the Gallery to test. Please use login name as "x10tester" so that I know and can activate your account for testing.

Thanks in advance.

Warm Regards
Jitendra A
(digitalj)

 

[Christopher]

Look in the error log found in cPanel and see if there are any errors about blacklisted functions.

 

[digitaljit]

Hi

Thanks for the reply. I checked the error log and found the following entries referring to my Gallery.... :dunno:

-----
[Sat Nov 01 13:17:03 2008] [error] [client 66.249.72.162] ALERT - function within blacklist called: exec() (attacker '66.249.72.162', file '/home/digitalj/public_html/mygallery/modules/core/classes/GalleryPlatform/UnixPlatform.class', line 86)
[Sat Nov 01 12:38:10 2008] [error] [client 65.55.208.51] File does not exist: /home/digitalj/public_html/robots.txt
[Sat Nov 01 11:25:21 2008] [error] [client 65.55.208.52] File does not exist: /home/digitalj/public_html/robots.txt
[Sat Nov 01 11:14:46 2008] [error] [client 72.30.65.62] File does not exist: /home/digitalj/public_html/robots.txt
[Sat Nov 01 09:52:53 2008] [error] [client 203.200.180.211] ALERT - function within blacklist called: exec() (attacker '203.200.180.211', file '/home/digitalj/public_html/mygallery/modules/core/classes/GalleryPlatform/UnixPlatform.class', line 86), referer: http://digitaljit.x10hosting.com/mygallery/main.php?g2_itemId=65
[Sat Nov 01 09:52:39 2008] [error] [client 203.200.180.211] ALERT - function within blacklist called: exec() (attacker '203.200.180.211', file '/home/digitalj/public_html/mygallery/modules/core/classes/GalleryPlatform/UnixPlatform.class', line 86), referer: http://digitaljit.x10hosting.com/mygallery/main.php?g2_itemId=65
[Sat Nov 01 09:51:13 2008] [error] [client 203.200.180.211] ALERT - function within blacklist called: exec() (attacker '203.200.180.211', file '/home/digitalj/public_html/mygallery/modules/core/classes/GalleryPlatform/UnixPlatform.class', line 86), referer: http://digitaljit.x10hosting.com/mygallery/v/events/
[Sat Nov 01 09:51:04 2008] [error] [client 203.200.180.211] ALERT - function within blacklist called: exec() (attacker '203.200.180.211', file '/home/digitalj/public_html/mygallery/modules/core/classes/GalleryPlatform/UnixPlatform.class', line 86), referer: http://digitaljit.x10hosting.com/mygallery/v/events/
[Sat Nov 01 09:50:21 2008] [error] [client 66.249.72.162] File does not exist: /home/digitalj/public_html/robots.txt
[Sat Nov 01 09:39:41 2008] [error] [client 203.200.180.211] ALERT - function within blacklist called: exec() (attacker '203.200.180.211', file '/home/digitalj/public_html/mygallery/modules/core/classes/GalleryPlatform/UnixPlatform.class', line 86), referer: http://digitaljit.x10hosting.com/mygallery/main.php?g2_itemId=65&g2_navId=x3cb10978
[Sat Nov 01 09:39:19 2008] [error] [client 203.200.180.211] File does not exist: /home/digitalj/public_html/favicon.ico
[Sat Nov 01 09:39:18 2008] [error] [client 203.200.180.211] File does not exist: /home/digitalj/public_html/favicon.ico
[Sat Nov 01 09:39:11 2008] [error] [client 203.200.180.211] File does not exist: /home/digitalj/public_html/favicon.ico
[Sat Nov 01 09:30:44 2008] [error] [client 66.249.72.162] File does not exist: /home/digitalj/public_html/robots.txt
[Sat Nov 01 09:28:23 2008] [error] [client 202.137.236.96] File does not exist: /home/digitalj/public_html/myself/resume/Resume_Jitendra_2007.pdf
[Sat Nov 01 09:28:22 2008] [error] [client 202.137.236.96] File does not exist: /home/digitalj/public_html/robots.txt
-----

I am not have much linux knowledge so can't makeout what those errors mean. But I understand that a certain function called "exec()" is blacklisted.

Please help me fix this as it is a lot of pain for me to delete the gallery and re-create from scratch.

Thanks again in advance for helping me out. :happysad:

Warm Regards
Jitendra
(digitalj)

 

[Christopher]

Moved to level two support

 

[Fedlerner]

I'm sorry, but the function exec() is disabled for security reasons on our free servers.

 

[digitaljit]

I'm sorry, but the function exec() is disabled for security reasons on our free servers.

Hi

Thanks for your reply. But then how do I use the Gallery, which I installed from Fantastico. :dunno:

Will deleting and recreating the Gallery resolve the issue? I really like the Gallery application and still want to maintain my photos in it. :happysad:

Thanks in advance.

Warm Regards
Jitendra
(digitalj)

 

[digitaljit]

Hi

Thanks for your reply. But then how do I use the Gallery, which I installed from Fantastico. :dunno:

Will deleting and recreating the Gallery resolve the issue? I really like the Gallery application and still want to maintain my photos in it. :happysad:

Thanks in advance.

Warm Regards
Jitendra
(digitalj)

Hello, anybody to help me plezzzzzzzzzzz? How do I use my Gallery if the function mentioned before is disabled. I understand the security reasons but.... :dunno:

Help me....plezzzzzzzz, i beg u :bash: (this is the closest smilee is could find to my state, hitting myself!)

Thanks though.

With regards
Digitaljit
(digitalj)

 

[digitaljit]

Its so say...:dunno:

no reply from L2 support yet...


Ok. I will install a new gallery in a different directory and check if all is working well then...

...as L2 is unable to help me...

...I will delete the existing Gallery and redo from scratch...

...AGAIN!

Just one suggestion, please do not remove functions without being unable to provide a solution to issues that will effect already installed packages.

Thanks though.

Jitendra A
(digitalj) :dunno::dunno::dunno::dunno::dunno::dunno:

 

[digitaljit]

Please

....this issue is not resolved....

I have not received any solution from the support end.


kindly do not close this ticket...

 

[Fedlerner]

Please login to the AMP and request the PHPv3 (Intermediate) PHP version, telling why you need the exec() function.

 

[digitaljit]

Please login to the AMP and request the PHPv3 (Intermediate) PHP version, telling why you need the exec() function.

Hi

Thanks for your reply. I have just check and see that I already have Intermediate PHP Configuration...

Intermediate PHP Configuration - You currently have this version

Do you want me to request for Advanced PHP Configuration?

Please let me know.

Thanks in advance.

Jitendra A
(digitalj)
Edit:

Hi

Thanks for your reply. I have just check and see that I already have Intermediate PHP Configuration...

Intermediate PHP Configuration - You currently have this version

Do you want me to request for Advanced PHP Configuration?

Please let me know.

Thanks in advance.

Jitendra A
(digitalj)

Ok, I have requested for Advanced PHP Configuration.

Hope this works.

Thanks all for helping me out. :happysad:

Warm Regards
Jitendra A

 

[digitaljit]

Hi

I had requested for Advanced PHP for my Gallery issue a few days back but have not received any update yet.

Thanks.
Jitendra A

 

[digitaljit]

Hello

Is anybody there to help me. I have requested for Advanced PHP Configuration some time ago as my gallery is not working as you have disabled the exec() function. (Please see provious replies from your support asking me to request for same).

But my application is still pending and this I am unable to use my gallery.

Please, please help and give me a solution.

Thanks
Jitendra

 

[digitaljit]

Hi Support Team

I know you all are busy guys but please could anyone look into my issue. :happysad:

I have a gallery which does not work any more as the exec() function has been disabled.

I was advised thus...

-----
Please login to the AMP and request the PHPv3 (Intermediate) PHP version, telling why you need the exec() function. __________________

MSN support:

-----

I have already requested for same...

-----
You currently have an application pending for PHP version 3.

Advanced PHP Configuration - Application pending
-----

...about 2 weeks back but have my reply yet. :dunno:

In the meantime, i had deleted my existing gallery, created a new one but the issue still remains....i.e. when I add a thumbnail or image and save, the next page comes up as blank.

Please help me resolve this issue as I love having my site with x10hosting for their excellent service and features offeres and do not want to migrate anywhere else...and I want to have my gallery. :happysad:


Hope you will response at the earliest. :happysad:

Thanks again guys.

Warm Regards
Jitendra A

 

[digitaljit]

oh my God....what happened to x10hosting....it has never bees so bad...no reply to my request...not even a acknowledgment..... :dunno:

...has all the good people who have been handling this excellent hosting gone away... :dunno:

...shall I never be able to use Gallery again under x10hosting?... :dunno:

...seems this is the end....i have to search if a new hosting company now... :ugh:

...at least give me a bye bye wave...:sadwavey: