Getting message that I'm connecting through VPN, when I'm not

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GeorgeH23

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I've read previous posts and notice this comes up if you are connected to VPN's or Tunnelers. I am not connecting through these methods. I also read up on how to 'unsuspend account'. The requires you to be able to login, which I can not do. How can I resolve this message and get access to my cPanel. I'm worried about account inactivity timer due to not being able to sign into the account.

Thanks!
 

Dead-i

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Hi George,

What error message are you receiving, exactly?

Thank you,
 

GeorgeH23

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There is a problem with your request
We've detected that a proxy or VPN is being used to access your account.

If this is a mistake please get in touch at our Community Forums for a resolution.
 

Bryon

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Can you let me know your username, domain, or email address? You can send these in a private message if you want to keep the information private.
 

Bryon

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It looks like the Internet connection you're using to sign-in is 'known' as a web proxy for some reason. I've made a change to your account that should let you through now. Please try again.
 

flitzwer

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hi been experiencing this problem too. here's my url flitz.pcriot.com.
Can't log in. i'm just tethering my mobile data to my laptop. I don't have any other way to connect to internet. need help!
 

perlapad

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hello , the same here

"There is a problem with your request
We've detected that a proxy or VPN is being used to access your account."

url : perlapadurii.x10host.com
 

amandab2

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Mine is doing this too. There are a lot of messages of others having this issue today.
 

ih85ch00

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I am also having this issue, please fix --> ih85ch001.x10host.com --> I have to use a vpn or proxy in order to connect because my internet is blocked when I'm at school, which is (a lot of times) when I'm working on stuff...
 

brlgroup

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Im also getting the same problem.Kindly fix my account. Thanks in advance.

There is a problem with your request
We've detected that a proxy or VPN is being used to access your account.


brlgroup.x10host.com/
 
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