Google and Facebook are not opening

ChatIndia

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Tracing route to www.google.com [85.240.6.43]
over a maximum of 30 hops:

1 * * * Request timed out.
2 149 ms 173 ms 158 ms 172.24.142.6
3 146 ms 139 ms 139 ms 172.24.110.14
4 * 147 ms 147 ms 210.212.163.61
5 155 ms 139 ms 139 ms 172.24.195.254
6 212 ms 149 ms 139 ms 218.248.255.26
7 177 ms 149 ms 159 ms 121.244.68.77.static-lvsb.vsnl.net.in [121.244.6
8.77]
8 167 ms 169 ms 179 ms 59.163.16.1.static.vsnl.net.in [59.163.16.1]
9 157 ms 159 ms 156 ms 59.163.16.1.static.vsnl.net.in [59.163.16.1]
10 403 ms 399 ms 399 ms if-14-0-0-101.core1.MLV-Mumbai.as6453.net [209.5
8.105.21]
11 391 ms 399 ms 399 ms 180.87.38.17
12 409 ms 439 ms 419 ms if-3-2.tcore1.PYE-Paris.as6453.net [80.231.154.7
0]
13 398 ms 399 ms 389 ms if-2-2.tcore1.PVU-Paris.as6453.net [80.231.154.1
7]
14 331 ms 319 ms 329 ms 80.231.153.66
15 317 ms 319 ms 309 ms ae-33-51.ebr1.Paris1.Level3.net [4.69.139.193]
16 358 ms 329 ms 319 ms ae-1-5.bar1.Madrid2.Level3.net [4.69.141.41]
17 338 ms 349 ms 359 ms 213.242.113.22
18 340 ms 358 ms 387 ms 195.8.0.189
19 345 ms 351 ms 329 ms 195.8.30.158
20 365 ms 579 ms 359 ms 194.65.12.74
21 339 ms 369 ms 359 ms bl3-75-130.dsl.telepac.pt [213.13.75.130]
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Click to expand...

Here's the tracing report
 
Last edited:
ChatIndia

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Tracing route to www.facebook.com [85.240.6.43]
over a maximum of 30 hops:

1 * * * Request timed out.
2 148 ms 139 ms 159 ms 172.24.142.6
3 468 ms 458 ms 270 ms 172.24.110.14
4 156 ms 149 ms 159 ms 210.212.163.61
5 157 ms 149 ms 159 ms 172.24.195.254
6 167 ms 158 ms 159 ms 218.248.255.26
7 187 ms 149 ms 159 ms 121.244.68.77.static-lvsb.vsnl.net.in [121.244.6
8.77]
8 158 ms 159 ms 139 ms 59.163.16.1.static.vsnl.net.in [59.163.16.1]
9 157 ms 159 ms 179 ms 59.163.16.1.static.vsnl.net.in [59.163.16.1]
10 477 ms 389 ms 419 ms if-14-0-0-101.core1.MLV-Mumbai.as6453.net [209.5
8.105.21]
11 476 ms 439 ms 479 ms if-8-1-0-0.tcore1.MLV-Mumbai.as6453.net [180.87.
38.17]
12 806 ms 409 ms 468 ms if-3-2.tcore1.PYE-Paris.as6453.net [80.231.154.7
0]
13 457 ms 539 ms 399 ms if-2-2.tcore1.PVU-Paris.as6453.net [80.231.154.1
7]
14 727 ms 319 ms 812 ms 80.231.153.66
15 318 ms 339 ms 299 ms ae-33-51.ebr1.Paris1.Level3.net [4.69.139.193]
16 317 ms 319 ms 479 ms ae-1-5.bar1.Madrid2.Level3.net [4.69.141.41]
17 367 ms 639 ms 339 ms 213.242.113.22
18 388 ms 339 ms 349 ms lis1-cr1-te1-1-0.cprm.net [195.8.0.189]
19 378 ms 339 ms 369 ms telepac5.cprm.net [195.8.30.158]
20 353 ms 369 ms 349 ms ge-1-15.lcat3.telepac.net [194.65.12.74]
21 365 ms 349 ms 359 ms bl3-75-130.dsl.telepac.pt [213.13.75.130]
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
Click to expand...

and for facebook.com

---------- Post added at 04:46 PM ---------- Previous post was at 04:45 PM ----------
MaestroFX1 said:
Try this Google - 209.85.153.104.
Click to expand...

yes its working. opened in less than a second.

---------- Post added at 04:47 PM ---------- Previous post was at 04:46 PM ----------

similar ip address for facebook, plzz
 
MaestroFX1

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Did that work ?
If it didn't,then you are completely cut-off and you should try later.
(It usually happens when network optic fibers are damaged.)

Facebook - 69.63.181.12
 
ChatIndia

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MaestroFX1 said:
Did that work ?
If it didn't,then you are completely cut-off and you should try later.
(It usually happens when network optic fibers are damaged.)

Facebook - 69.63.181.12
Click to expand...

google opened but the search ain't working :(

thanks for throwing some light at the problem :)
 
MaestroFX1

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Okay, then!
You have a resolving issue.
First, Try flushing dns records and clearing browser cache.
Then,set your primary dns server to 8.8.8.8
 
ChatIndia

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how to set primary dns server

Edit: and how to flush dns :p
 
Last edited:
MaestroFX1

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Are you in some NIT or iit? Then it would be difficult.

Else, go to
Network Connections >> Network Adapter (LAN,etc)>> right click to open network properties>>
internet protocal (ipv4) >> again click properties

Use the following ip address:
Dont change this (if you are using ppp/ppoe or in college campus)

Use the followinf dns server:
primary 8.8.8.8
 
MaestroFX1

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For flushing, open command prompt and type

ipconfig /flushdns

For setting primary dns :
read the above post(mine)
 
ChatIndia

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now i can open google.co.in and can open facebook.com through proxy. it doesn't seem like a fiber optics damage. Is it possible that my isp is intensionally blocking google.com and facebook.com :(
 
Smith6612

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That's a rather funny trace route you have there. For some reason, Google.com is resolving to a DSL Connection. At my end, the DNS name behind it is showing the same name as yours is when I look it up for that particular IP. Do you by any chance use proxy software such as Hotspot Shield or the Tor network? Have you checked to see if any Malware is at play? What is the contents of the file at C:\Windows\System32\Drivers\etc\hosts (Open this in Notepad, it will be an "All Files" file since it does not have an extension)?

I can definitely tell you, that besides the awful latency, the trace to Google is not normal at all. You're going from your ISP's network, to Tata links, then onto Level3 and finally to Telepac. That is in no way a Google trace. More than likely you'll see the trace going from your ISP onto a network such as Level3/Global Crossing (gblx), and then to Google's own network. If your ISP has peering with Google like mine does, you'll go from your ISP's network straight onto Google's.

As a heads up, here's the IPs my DNS server here at my home resolves google.co.in to: 74.125.91.105, 74.125.91.147, 74.125.91.104, 74.125.91.106, 74.125.91.99 and 74.125.91.103.

Facebook.com resolves to 66.220.158.32, 69.63.189.16, 69.63.181.12, 69.63.189.11. I also receive an IPv6 address of 2620:0:1cfe:face:b00c::3 .

I would be interested in seeing a trace to both www.facebook.com and facebook.com.



EDIT: On a final note, here's what a Trace to Google should look like. It will be different from your ISP, as well as the IPs possibly being different, but it gives you an idea.

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\>tracert google.com

Tracing route to google.com [74.125.91.105]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Destiny [10.10.10.1]
2 4 ms 5 ms 5 ms 10.15.3.1
3 5 ms 4 ms 5 ms so-1-1-0-0.BUFF-CORE-RTR2.verizon-gni.net [130.81.13.77]
4 14 ms 15 ms 15 ms as4-0.NY5030-BB-RTR1.verizon-gni.net [130.81.20.106]
5 15 ms 15 ms 15 ms 0.so-6-0-3.XL3.NYC4.ALTER.NET [152.63.17.85]
6 15 ms 15 ms 15 ms TenGigE0-6-1-0.GW8.NYC4.ALTER.NET [152.63.21.113]
7 14 ms 16 ms 15 ms google-gw.customer.alter.net [152.179.72.62]
8 25 ms 27 ms 28 ms 209.85.252.215
9 26 ms 26 ms 26 ms 209.85.249.11
10 27 ms 26 ms 28 ms 209.85.248.73
11 27 ms 27 ms 27 ms 209.85.254.233
12 28 ms 29 ms 28 ms 209.85.240.21
13 29 ms 29 ms 28 ms qy-in-f105.1e100.net [74.125.91.105]

Trace complete.

C:\Users\>
Click to expand...
 
Last edited:
MaestroFX1

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Hey Smith6612!

Is the IPv6 support native or you are using some tunneling?
 
ChatIndia

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Smith6612 said:
That's a rather funny trace route you have there. For some reason, Google.com is resolving to a DSL Connection. At my end, the DNS name behind it is showing the same name as yours is when I look it up for that particular IP. Do you by any chance use proxy software such as Hotspot Shield or the Tor network? Have you checked to see if any Malware is at play? What is the contents of the file at C:\Windows\System32\Drivers\etc\hosts (Open this in Notepad, it will be an "All Files" file since it does not have an extension)?

I can definitely tell you, that besides the awful latency, the trace to Google is not normal at all. You're going from your ISP's network, to Tata links, then onto Level3 and finally to Telepac. That is in no way a Google trace. More than likely you'll see the trace going from your ISP onto a network such as Level3/Global Crossing (gblx), and then to Google's own network. If your ISP has peering with Google like mine does, you'll go from your ISP's network straight onto Google's.

As a heads up, here's the IPs my DNS server here at my home resolves google.co.in to: 74.125.91.105, 74.125.91.147, 74.125.91.104, 74.125.91.106, 74.125.91.99 and 74.125.91.103.

Facebook.com resolves to 66.220.158.32, 69.63.189.16, 69.63.181.12, 69.63.189.11. I also receive an IPv6 address of 2620:0:1cfe:face:b00c::3 .

I would be interested in seeing a trace to both www.facebook.com and facebook.com.



EDIT: On a final note, here's what a Trace to Google should look like. It will be different from your ISP, as well as the IPs possibly being different, but it gives you an idea.
Click to expand...

Everything is working fine in an operating system installed in virtual machine. does that show that my pc has some kind of malware which is preventing me to open big sites.

not only facebook but i can not open youtube as well

---------- Post added at 04:37 AM ---------- Previous post was at 04:30 AM ----------
# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

85.240.6.43 google.com
85.240.6.43 www.google.com
85.240.6.43 facebook.com
85.240.6.43 www.facebook.com
85.240.6.43 yahoo.com
85.240.6.43 www.yahoo.com
85.240.6.43 facebook.co.uk
85.240.6.43 www.facebook.co.uk
85.240.6.43 google.co.uk
85.240.6.43 www.google.co.uk
85.240.6.43 youtube.com
85.240.6.43 www.youtube.com
85.240.6.43 www.youtube.co.uk
85.240.6.43 youtube.com
85.240.6.43 blogspot.com
85.240.6.43 www.blogspot.com
85.240.6.43 wikipedia.com
85.240.6.43 www.wikipedia.com
85.240.6.43 myspace.com
85.240.6.43 www.myspace.com
85.240.6.43 google.ca
85.240.6.43 www.google.fr
85.240.6.43 google.fr
85.240.6.43 www.google.es
85.240.6.43 google.es
85.240.6.43 www.google.pt
85.240.6.43 google.pt
85.240.6.43 www.sharecash.org
85.240.6.43 sharecash.org
85.240.6.43 www.forums.sharecash.org
85.240.6.43 www.google.ca
85.240.6.43 forums.sharecash.org
85.240.6.43 www.warez-bb.org
85.240.6.43 warez-bb.org
85.240.6.43 facebook.fr
85.240.6.43 www.facebook.fr
85.245.9.161 www.facebook.com

85.240.6.43 google.com
85.240.6.43 www.google.com
85.240.6.43 facebook.com
85.240.6.43 www.facebook.com
85.240.6.43 yahoo.com
85.240.6.43 www.yahoo.com
85.240.6.43 facebook.co.uk
85.240.6.43 www.facebook.co.uk
85.240.6.43 google.co.uk
85.240.6.43 www.google.co.uk
85.240.6.43 youtube.com
85.240.6.43 www.youtube.com
85.240.6.43 www.youtube.co.uk
85.240.6.43 youtube.com
85.240.6.43 blogspot.com
85.240.6.43 www.blogspot.com
85.240.6.43 wikipedia.com
85.240.6.43 www.wikipedia.com
85.240.6.43 myspace.com
85.240.6.43 www.myspace.com
85.240.6.43 google.ca
85.240.6.43 www.google.fr
85.240.6.43 google.fr
85.240.6.43 www.google.es
85.240.6.43 google.es
85.240.6.43 www.google.pt
85.240.6.43 google.pt
85.240.6.43 www.sharecash.org
85.240.6.43 sharecash.org
85.240.6.43 www.forums.sharecash.org
85.240.6.43 www.google.ca
85.240.6.43 forums.sharecash.org
85.240.6.43 www.warez-bb.org
85.240.6.43 warez-bb.org
85.240.6.43 facebook.fr
85.240.6.43 www.facebook.fr
85.245.9.161 www.facebook.com

85.240.6.43 google.com
85.240.6.43 www.google.com
85.240.6.43 facebook.com
85.240.6.43 www.facebook.com
85.240.6.43 yahoo.com
85.240.6.43 www.yahoo.com
85.240.6.43 facebook.co.uk
85.240.6.43 www.facebook.co.uk
85.240.6.43 google.co.uk
85.240.6.43 www.google.co.uk
85.240.6.43 youtube.com
85.240.6.43 www.youtube.com
85.240.6.43 www.youtube.co.uk
85.240.6.43 youtube.com
85.240.6.43 blogspot.com
85.240.6.43 www.blogspot.com
85.240.6.43 wikipedia.com
85.240.6.43 www.wikipedia.com
85.240.6.43 myspace.com
85.240.6.43 www.myspace.com
85.240.6.43 google.ca
85.240.6.43 www.google.fr
85.240.6.43 google.fr
85.240.6.43 www.google.es
85.240.6.43 google.es
85.240.6.43 www.google.pt
85.240.6.43 google.pt
85.240.6.43 www.sharecash.org
85.240.6.43 sharecash.org
85.240.6.43 www.forums.sharecash.org
85.240.6.43 www.google.ca
85.240.6.43 forums.sharecash.org
85.240.6.43 www.warez-bb.org
85.240.6.43 warez-bb.org
85.240.6.43 facebook.fr
85.240.6.43 www.facebook.fr
85.245.9.161 www.facebook.com
Click to expand...

Content of C:\Windows\System32\Drivers\etc\hosts
 
Last edited:
Smith6612

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Yes it would, indicate that there is a malware infection at play. Here's what you need to do:

1: Download and install both MalwareBytes and SUPERAntiSpyware using the below links:

http://malwarebytes.org/
http://superantispyware.com/

Perform a full scan using both programs with the updated definitions, cleaning out any infections they find. Once completed, move to the second step:

2: Opening C:\Windows\System32\Drivers\etc\hosts in Notepad again, erase the contents of that file and replace it with the following:

Code: 
# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

Lastly, open up command prompt as Administrator (Start Menu > search cmd > Right click and choose "Run as Administrator") and run the following command:

ipconfig /flushdns (and then press Enter)

From here, reboot your PC and try visiting the above websites. They should work.

@MaestroFX1: My ISP doesn't offer IPv6 connectivity to Residential users yet. Only people who buy dedicated Enterprise connectivity get those, and some FiOS users if you happen to be the lucky few to have native IPv6 connectivity. Right now I'm using an IPv6 Tunnel via Hurricane Electric which is performed directly at my router (Destiny) itself, so that I don't have to deal with tunnels on every device. My home network has IPv4/IPv6 Dual-Stack connectivity and DNS up and running on it already. I run my own DNS server from home, so that is a huge plus for me. The http://test-ipv6.com/ shows me as having a 10/10 for both IPv4 and IPv6.
 
Last edited:
ChatIndia

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Smith6612 said:
Yes it would, indicate that there is a malware infection at play. Here's what you need to do:

1: Download and install both MalwareBytes and SUPERAntiSpyware using the below links:

http://malwarebytes.org/
http://superantispyware.com/

Perform a full scan using both programs with the updated definitions, cleaning out any infections they find. Once completed, move to the second step:

2: Opening C:\Windows\System32\Drivers\etc\hosts in Notepad again, erase the contents of that file and replace it with the following:

Code: 
# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

Lastly, open up command prompt as Administrator (Start Menu > search cmd > Right click and choose "Run as Administrator") and run the following command:

ipconfig /flushdns (and then press Enter)

From here, reboot your PC and try visiting the above websites. They should work.

@MaestroFX1: My ISP doesn't offer IPv6 connectivity to Residential users yet. Only people who buy dedicated Enterprise connectivity get those, and some FiOS users if you happen to be the lucky few to have native IPv6 connectivity. Right now I'm using an IPv6 Tunnel via Hurricane Electric which is performed directly at my router (Destiny) itself, so that I don't have to deal with tunnels on every device. My home network has IPv4/IPv6 Dual-Stack connectivity and DNS up and running on it already. I run my own DNS server from home, so that is a huge plus for me. The http://test-ipv6.com/ shows me as having a 10/10 for both IPv4 and IPv6.
Click to expand...

Thanks, it worked.

---------- Post added at 06:00 AM ---------- Previous post was at 05:59 AM ----------

lol, "You must spread some Reputation around before giving it to Smith6612 again."
 
Smith6612

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Glad to hear it worked :) And yeah, that's a reputation limit on the forums. It was put in place to cut down on "Rep Clubs" from a few years ago.
 
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