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[artfulsiren]

Hi,

My website was working fine until I activated my custom domain name. Now, everything loads except the photos. Here's what I did:

1) Uploaded all my website files to my assigned domain name (artfulsiren.x10hosting.com). Everything was OK.

2) Went to GoDaddy and changed the DNS info for my domain name (artfulsiren.com)

3) Changed my account info here at x10hosting to reflect my custom domain name.

Now, all of this took place today. I realize that domain name transfers generally take 48 hrs. Maybe during the process my website images will be restored. I just wanted to be sure I hadn't overlooked something.

Thank you for your help,

Kim

 

[galaxyAbstractor]

do you have a .htaccess in the images folder which denies everyone from accessing the content?

 

[adamparkzer]

Hi,

My website was working fine until I activated my custom domain name. Now, everything loads except the photos. Here's what I did:

1) Uploaded all my website files to my assigned domain name (artfulsiren.x10hosting.com). Everything was OK.

2) Went to GoDaddy and changed the DNS info for my domain name (artfulsiren.com)

3) Changed my account info here at x10hosting to reflect my custom domain name.

Now, all of this took place today. I realize that domain name transfers generally take 48 hrs. Maybe during the process my website images will be restored. I just wanted to be sure I hadn't overlooked something.

Thank you for your help,

Kim

When linking to your images, are you using absolute or relative URLs? If you are using absolute URLs, you will have to go back to all the source attributes in your image tags and change the "artfulsiren.x10hosting.com"s to "artfulsiren.com".

 

[descalzo]

When linking to your images, are you using absolute or relative URLs? If you are using absolute URLs, you will have to go back to all the source attributes in your image tags and change the "artfulsiren.x10hosting.com"s to "artfulsiren.com".

She is not using absolute urls.

 

[adamparkzer]

She is not using absolute urls.

I see that now, I didn't take the time before to visit her site and investigate her source code.

As vigge_sWe said, it seems like something is preventing the public from accessing all your image files. Did you try checking your permissions on the individual files in your cPanel's File Manager?

 

[descalzo]

Well, there are no "images" in the images directory anyway:

http://artfulsiren.com/images/

Parent Directory 
Thumbs.db 
menu.html 
news/

 

[adamparkzer]

Well, there are no "images" in the images directory anyway:

http://artfulsiren.com/images/

Would an access restriction placed in .htaccess hide the files from the people publicly accessing the directory listing?

 

[mcklovin]

Would an access restriction placed in .htaccess hide the files from the people publicly accessing the directory listing?

I doubt it the whole directory would be hidden if it were set via .htaccess

 

[descalzo]

Would an access restriction placed in .htaccess hide the files from the people publicly accessing the directory listing?

Not directly, but you are right. You can tell Apache to ignore certain files (like .htaccess and README) when indexing.

 

[artfulsiren]

Thank you all for your ideas and suggestions. Wow, what a helpful group. :happysad:

Did you try checking your permissions on the individual files in your cPanel's File Manager?

I did check my permissions and noted that the image folders have different permissions than the .htm files. Here's what I have:

Images: 0755
.htm: 0644

Should the image folders also be set at 0644?

Thanks, guys!

Kim

 

[diabolo]

you might also want to check Hotlink Protection. if it is off, then that should not be the problem, but if it is on, you might need to add your new URL to the list

 

[descalzo]

you might also want to check Hotlink Protection. if it is off, then that should not be the problem, but if it is on, you might need to add your new URL to the list

That would show up in her .htaccess file also. (HINT: post the .htaccess file)

I do have a question about the .db file in /images/

Is she using some sort of CMS that translates requests for images and somehow uses the db?

 

[artfulsiren]

you might also want to check Hotlink Protection. if it is off, then that should not be the problem, but if it is on, you might need to add your new URL to the list

Brilliant!!! You solved it. Thank you so much. :biggrin:

Cheers,
Kim

 

[diabolo]

Brilliant!!! You solved it. Thank you so much. :biggrin:

Cheers,
Kim

no problem, glad I could help

its just the little things that can mess things up

 

[descalzo]

Now that I can see the art, I am very impressed.

 

[artfulsiren]

Now that I can see the art, I am very impressed.

Thank you so much!! :biggrin: