Resolved Having issues with site

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talveens

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Hello
I too am having issues with my site
Hopefully the content will still be there and I have not lost everything

Thanks for your help!
 

cjptomas80

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Try to be specific as possible on what issues your currently experiencing.
 

talveens

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Similarly to other users,


Sign in Successful
Please standby while transfer you to your web hosting account.




An error has occurred forwarding your sign in. Retry


and

Apache is functioning normally

I know it has been over 30 days so hopefully the site can be restored. Missed the sign in this one time unfortunately due to just life events :(
 

Anna

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The reason was we actually purged accounts where there was no login made in the past 60 days (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from when termination was made for these accounts.

Your account should now be sorted, please let me know if you find anything that isn't working properly.
 

garrettroyce

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@talveens Is your issue resolved? Please let us know if you need any help or this thread will be closed soon.
 

garrettroyce

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@talveens I'm closing this thread due to lack of activity. Please create a new thread if the need arises. Thank you.
 
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