Having problems with my forum

[kilo86]

I just recently used x10 hosting to create a forum for my site....but for some reason sometimes the site will load up, sometimes it wont. Occasionally everything will run smoothly, but sometimes when I click links (or even go to the domain itself) I just get a blank white page and I have to refresh. I had a few other people try it out, and the same thing happens for them. I want to get this worked out before I start promoting it.

the site is www.welovekicks.x10hosting.com (just to see if any of you can see the problem)

Any help would be highly appreciated.

Thanks

 

[tnl2k7]

Are you using SMF (Simple Machines Forum)?

-Luke.

 

[kilo86]

yeah I am, sorry..should have said that before.

 

[tnl2k7]

Please follow the instructions in this thread:
http://forums.x10hosting.com/tutorials/56638-blank-smf-site-read.html

I've got to go now, but another account manager will be able to help you with any other problems you might have.

-Luke.

 

[kilo86]

alright thanks. I hope this helps.
Edit:
I attempted to try the method shown in that thread...but I cant log into my account if the site is showing up blank when I go to my domain.

 

[Corey]

Also do:
Please upgrade your PHP version to intermediate:
http://x10hosting.com/login <-- Use your FORUM user\pass. On the bottom left there is an option to upgrade.

After you upgrade to intermediate if it shows blank just refresh a few times and it should come through.

-Corey

 

[kilo86]

alright. its pending at the moment so Ill try the steps tnl2k7 suggest above when it goes through, but thanks for the help.

 

[Jarryd]

You're welcome, if you have any more questions once it's upgraded please ask, else let us know if it works when you finish doing it.

 

[kilo86]

yeah i think I should be good now. thanks again guys

 

[Corey]

I'm going to go ahead and close this thread. Feel free to re-open it or create a new thread if further assistance is needed.

-Corey