help my account has been suspneded

[preyank]

hello,

can u plz look into my account. its been suspended and i think its an error.
my site is www.climbing4kids.info

and its just a web directory still the reason shown is hacking material..

seeking urgent support.

thanks in advance...:frown:

 

[xav0989]

I believe that this suspension is a zero tolerance suspension. Did you have any files that were not included in the website but still publicly available?

 

[Anna]

Warez: Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking, IP spoofing, etc... This also includes any sites which provide "links to" or "how to" information about such material.

Although it might not be on your account, linking to such things is also against the TOS.

 

[preyank]

no..

i m sure there was nothing at all like that on my site or on my account..
still if you find anything that isn't comply with the terms and conditions, i m ready to remove that immediately.

But my site is down since last 3 days and i can't really afford doing that.
I mean it doesn't leaves any good impression to my visitors..

Please take a look at this matter and give me any solution to this ASAP

 

[adamparkzer]

no..

i m sure there was nothing at all like that on my site or on my account..
still if you find anything that isn't comply with the terms and conditions, i m ready to remove that immediately.

But my site is down since last 3 days and i can't really afford doing that.
I mean it doesn't leaves any good impression to my visitors..

Please take a look at this matter and give me any solution to this ASAP

Hi preyank,

I just looked up your information and it seems like you were suspended because we found hacking material on your website. I noticed that you said your website is a web directory, so it is possible that one of your outgoing links was to a malicious website. Either way, you are fully responsible for all content on your website.

x10Hosting has a zero-tolerance policy regarding hacking and other illegal activity. Your account has been permanently suspended for breaching our terms of service. If you are 100% sure that you did not have any hacking material on your website whatsoever, you can file an appeal to the suspension.

- Adam