Help

[meg1759]

USER marilyns@photography.x10hosting.com
I'm trying to find out all my info to sign in can you please send me all my info to photographer.garcia@gmail.com

I need host, username, password,
Thanks so much Marilyn Garcia
www.marilynsphotogallery.com

 

[stpvoice]

Hi,

After running a few checks, the domain does not come back as belonging to you. Could you please account for this? Have you used a different account to post this?
We cannot give out login information to anyone who requests-you'll have to use the account panel to try and recover your data. https://x10hosting.com/control/login.php

 

[lemon-tree]

There's no reference to any of those domains nor users within the x10 system. If you have only just registered, make sure you have confirmed your email and then you may have to wait before the account is created.

 

[Livewire]

There is no account linked to your current forum username; for security we have to actually make sure it's -your- account before we can assist further. Do you still have -any- of the initial signup emails that would contain your hosting username for instance?

 

[lemon-tree]

Actually, photography.x10hosting.com comes back as someone else's account.

No, a partial match for that domain comes back, with a prefix. No full match for photography.x10hosting.com exists within the system.

 

[stpvoice]

No, a partial match for that domain comes back, with a prefix. No full match for photography.x10hosting.com exists within the system.

Oh yes....I do apologise.

 

[Anna]

The domain you provided as well as the ftp user you provided, is added onto another users hosting account as an addon domain respective an additional ftp account.

We can not give details out to anyone but the actual hosting account holder regarding a persons account.
You would need to get in touch with the account owner for those details, that would be the one that initially gave you those login details.

The name of the owner does not match the name you did sign your post with, and that email address is not to be found as a contact email for that hosting account.

 

[meg1759]

Oh yes....I do apologise.

Thanks lemon-tree! this is my web design guy and he can't remember all this so thats way I trying to get it his name is Cesar Orellana and e-mail♫
latinomax@gmail.com if you check out the website you will me it me Marilyn Garcia 786 339-2375. Marilyn's Photo and I need info for my paper work so if you can help I thank you very much.

 

[Anna]

Cesar Orellana is not the name that is listed in our billing system for the hosting account you are asking about, nor is his email listed as a contact email.

We can only give the details out to the actual account owner, which would be a Mariel Ramirez.

 

[meg1759]

Cesar Orellana is not the name that is listed in our billing system for the hosting account you are asking about, nor is his email listed as a contact email.

We can only give the details out to the actual account owner, which would be a Mariel Ramirez.

ok thank I will call my web guy and have him e-mail you about this for I really need to get into my website!