Host name lost for FileZilla usage after disk crash on my PC

Status
Not open for further replies.

daniel.collet54

New Member
Messages
3
Reaction score
0
Points
1
Last week a disk crash on my PC made me loose some important information.
A new disk has been installed and I have to go on publishing on www.genvalsaintpierre.org
I cannot retrieve the Host name to be used in FileZilla to connect to my website genvalsaintpierre.org hosted with x10Hosting for several years now !
I unsuccessfully tried a lot of combinations around genval and x10 !
I know the username and password of my account and I am also able to access the cPanel File Manager, but it should be much easier with FileZilla.
Can someone help me, please.
Thanks in advance.
Best regards.
Daniel
 

Dead-i

x10Hosting Support Ninja
Community Support
Messages
6,084
Reaction score
368
Points
83
Hi,

Using your main domain name as your FTP "host" should allow you to access your account. Please could you provide me with the contents of your FileZilla error log? :)

Thank you,
 
Status
Not open for further replies.
Top