Hosting Account Space Upgrade

Status
Not open for further replies.

stere0123

New Member
Messages
1
Reaction score
0
Points
0
I am currently using 404.59 MB/79.02% of my 512 MB disk space, and I would like to be upgraded to unlimited disk space.
I am using more than 50% of disk space, my account is in good standing, my website is valid and follows the ToS, and it is more than 3 months old.

Account info:
Username: s3studio
URL: http://s3studios.tk
Alt-URL: http://s3studios.x10.mx

I can verify information if necessary, as this forum account is probably not connected to my portal account.
 

Dead-i

x10Hosting Support Ninja
Community Support
Messages
6,084
Reaction score
368
Points
83
You do actually have a forum account connected to your Hosting Account, and we will need you to post here from that account to verify that this is your account.

The forum account connected to that user is: stere012332

Please submit this request from that forum account.
If this forum account was automatically created, it will likely be the same password as your hosting account.

Thank you
 

stere012332

New Member
Messages
14
Reaction score
0
Points
1
You do actually have a forum account connected to your Hosting Account, and we will need you to post here from that account to verify that this is your account.

The forum account connected to that user is: stere012332

Please submit this request from that forum account.
If this forum account was automatically created, it will likely be the same password as your hosting account.

Thank you

Thanks for the reminder. For some reason, it did not tell me what my associated forum account was called, and thus I couldn't login to it.
Anyways, I can confirm that this is me.
 

Dead-i

x10Hosting Support Ninja
Community Support
Messages
6,084
Reaction score
368
Points
83
Thank you for doing this for us :)

I have done a quick review of your account, and I have spotted two backup files in your main home directory.
I'm afraid that we can't extend your disk space while backups exist on your account, since it is classed as File Hosting in the TOS.

Thank you :)
 

stere012332

New Member
Messages
14
Reaction score
0
Points
1
I have deleted the backups (I forgot they were there, as I have already downloaded them).
I believe that my account now follows the ToS entirely. :)

EDIT: Now that the backups have been deleted, I now only use 40.41% space which is less than the required 50%. Does this mean that increasing my disk space to unlimited is not possible at this time?
(I honestly do not care as I probably won't be reaching the limit anytime soon.)
 
Last edited:

Skizzerz

Contributors
Staff member
Contributors
Messages
2,929
Reaction score
118
Points
63
The limit should have been 1 GB instead of 512 MB anyway, so I have corrected this. Open a new request once you fulfill all of the conditions once more.
 

kienhau

New Member
Messages
2
Reaction score
0
Points
0
I am currently using 404.59 MB/79.02% of my 512 MB disk space, and I would like to be upgraded to unlimited disk space.
I am using more than 50% of disk space, my account is in good standing, my website is valid and follows the ToS, and it is more than 3 months old.

Account info:
Username: s3studio
URL: http://s3studios.tk
Alt-URL: http://s3studios.x10.mx

I can verify information if necessary, as this forum account is probably not connected to my portal account.
My problem is very same to the topic. So I would like to post my information up here to expect help from the forum.

Info:
Username:khanhnn
URL: http://kienhau.com
Alt-URL: http://khanhnn.x10.mx
Mail: kienhauuit@gmail.com
Thanks so much.
 

Dead-i

x10Hosting Support Ninja
Community Support
Messages
6,084
Reaction score
368
Points
83
@Kienhau - Please create a new thread from the forum account that is associated with your hosting account.

This forum account username is: yamasashi921930

Thank you :)
 
Last edited:
Status
Not open for further replies.
Top