Hosting Doesn't Work

[mithe]

Hi! My name is Charlie and my site hasn't been working for a couple of weeks now.

http://meticulousballoons.x10hosting.com/

Is there a specific problem that I can fix?

Thank you for any help!

 

[Derek]

Hello, your site loads for me, but are you getting a 500 error? What scripts are you running?

 

[Jarryd]

Hello,

As we have not received any replies i am marking this ticket as resolved. If you have any further issues please re-open this ticket or create a new one.

 

[mithe]

I run indexhibit. I've tried to open my site on Chrome and Firefox, but neither work.

 

[descalzo]

I run indexhibit. I've tried to open my site on Chrome and Firefox, but neither work.

What is that?

I see 500 Internal Server Error when I go to your site.

Is that what you are talking about?

Is you site PHP based? What is the name of your index file?

 

[mithe]

http://www.indexhibit.org/

Yes, it's PHP based.

The index should be /index.

 

[descalzo]

1. All .php files must be permission like 0755 or 0644. 0666 and 0777 (ie group/world writeable) will cause 500 errors.

2. .htaccess file: If there are any RewriteRule directives, you must have

RewriteBase /

above any RewriteRule

 

[mithe]

Cool, I'll try that as soon as I get home. Thanks!

 

[Jarryd]

Hello,

I am closing this ticket just so we know it's been replied to. If you still have issues you can re-open it by going to the "administrative" button at the top.

 

[mithe]

Sorry to bother you guys again.

I've lost both the password and username to my cpanel.
Is there any way to retrieve either via email?

 

[descalzo]

https://x10hosting.com/control/login.php

Sign in with Forum username/password

In yellow on the right:

Free Hosting active username ThisIsYourCPanelUsername » View Details

Click on View Details -->

Change Password

Update your hosting account's cPanel password.

Click here to update my password »

When they ask for your password, they want your current Forum password.

This sets the Form and cPanel passwords (to the same thing)

 

[mithe]

Thanks so much!!