Resolved How to access my website after migration

endromida67

New Member
Messages
12
Reaction score
0
Points
1
Hello,

I have been happily using x10hosting for many years. I have a personal website at http://sharif.x10.mx/

Now it does not work and I do not have any access to my website. Could you please help?

Thank you very much for your kind support.

Regards,
Sharif
 

spacresx

Community Advocate
Community Support
Messages
1,178
Reaction score
90
Points
48
1 - Your account has been temporarily suspended.
(i think for excessive use as far as i can tell)

you would have to contact @STAFF or @Anna to be unsuspended.
maybe @garrettroyce can notify them (mark this post for staff to see)
 

endromida67

New Member
Messages
12
Reaction score
0
Points
1
1 - Your account has been temporarily suspended.
(i think for excessive use as far as i can tell)

you would have to contact @STAFF or @Anna to be unsuspended.
maybe @garrettroyce can notify them (mark this post for staff to see)

Thank you very much spacresx. My website is tiny in size and I have never ever used any resources excessively.
I will contact @STAFF or @Anna according to your suggestion. Thank you again.
 

garrettroyce

Community Support
Community Support
Messages
5,603
Reaction score
244
Points
63
Please try now. Clear your cache if you see the suspended page.
 

spacresx

Community Advocate
Community Support
Messages
1,178
Reaction score
90
Points
48
you should be able to log in using https://x10hosting.com/sso/login
when you get the "cpanel button" to turn blue click it.
that should open the newer "DirectAdmin" control panel.
(thats the cpanel replacement for free accounts)

this is assuming you can login ok still.

under 'system info and files' in the top is 'file manager'.
 

endromida67

New Member
Messages
12
Reaction score
0
Points
1
you should be able to log in using https://x10hosting.com/sso/login
when you get the "cpanel button" to turn blue click it.
that should open the newer "DirectAdmin" control panel.
(thats the cpanel replacement for free accounts)

this is assuming you can login ok still.

under 'system info and files' in the top is 'file manager'.
Thank you so much dear spacresx. It works now.
 

Anna

I am just me
Staff member
Messages
11,430
Reaction score
547
Points
113
1 - Your account has been temporarily suspended.
(i think for excessive use as far as i can tell)

you would have to contact @STAFF or @Anna to be unsuspended.
maybe @garrettroyce can notify them (mark this post for staff to see)
Please no not suggest that users contact staff members directly, we do monitor the forums as time allows us to. Tagging us in a post is OK to get our attenion. PMs should only be sent to a staffmember if they ask you to do so.
 
Top