How to Add SSL Certificate

[veritasl]

I originally posted this question here: https://community.x10hosting.com/threads/add-ssl-certificate.208598/

But was informed it would be best for me to start a new thread, so I'm reposting my question.

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Hello @garrettroyce, I have been doing my darnedest to research this exact issue for my site, but I'm seeing no options to enable the SSL. I have searched for SSL in the dashboard search bar, I see no place where I can initiate the Let's Encrypt option, and I'm hitting a dead end.

I'm on X12, and when I go to https://x12.x10hosting.com:2222/user/ssl it redirects me to just https://x12.x10hosting.com:2222/

Thank you and best regards,

 

[ctyrd]

I'm on X12, and when I go to https://x12.x10hosting.com:2222/user/ssl it redirects me to just https://x12.x10hosting.com:2222/

x12.x10hosting.com:2222/user/ssl redirects to x12.x10hosting.com:2222 which is the login for directAdmin. If you login, you will go to the page x12.x10hosting.com:2222/user/ssl. There you should be able to manage SSL Certificate. If SSL is enabled for your account.

 

[veritasl]

Thanks for replying @ctyrd.

I tried that, and now I'm seeing this pop up in the lower right. This is new, but how do I fix this now? Any thoughts?

 

[ctyrd]

x10 Staff will review your request, and enable Secure SSL for your $account = ^??.

 

[veritasl]

Thank you @ctyrd for all your help!

 

[spacresx]

@veritasl
i have sent a request for staff to check this out for you.

keep in mind, it may take staff some time before they reply.
forums are intended for users helping other users.
so they dont monitor the forums 24/7

 

[veritasl]

@spacresx - Totally understand, thank you for jumping in!

 

[Anna]

You should now have SSL enabled on your account.

 

[veritasl]

Thank you @Anna - I appreciate all the support!

 

[fmprox10]

I'm on x13 and am getting the same orange "disabled" message when I go to https://x13.x10hosting.com:2222/user/ssl . I'm not seeing anywhere else to enable it, though.

 

[spacresx]

@fmprox10
SSL needs to be enabled by staff.
it is preferred that you start your own post for this request.
and not post on someone elses post that was already answered by staff.
staff does not always revisit answered posts.