How to backup my files?

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animesyn

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Hello, recently my account has been suspended for inactivity. This happened because I did Brazil's account, and Brazil is not included in the whitelist.

I need the account backup files + database.
I can provide all kinds of information if necessary.
 

bdistler

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Hello, recently my account has been suspended for inactivity
I need the account backup files + database.
IF for 30 or more days you did not log-in to the Account Portal at --> [ https://www.x10hosting.com/sso/login ] - your account will be suspended for inactivity - you can (or could have) un-suspend it from within the Account Portal - but if you do NOT un-suspend it within 21 days the maintenance system (computer) will terminate it and delete ALL of its files and databases - anytime after the 21 day delay (total 51 days after date of last log-in) - NO backups are made
 

animesyn

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IF for 30 or more days you did not log-in to the Account Portal at --> [ https://www.x10hosting.com/sso/login ] - your account will be suspended for inactivity - you can (or could have) un-suspend it from within the Account Portal - but if you do NOT un-suspend it within 21 days the maintenance system (computer) will terminate it and delete ALL of its files and databases - anytime after the 21 day delay (total 51 days after date of last log-in) - NO backups are made

I can not log in ...
I lost my files, right?
Well :/
 

Dead-i

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Hello,

Looking at your account's history, I can see many blocked login attempts across several VPN/proxy providers, and your account was suspended because you signed in from Brazil.

I'm sorry to say we are not accepting free hosting accounts from Brazil at this time, so if you do not live within a whitelisted country, we cannot provide this service to you at this time.

Please do check again later as we expand x10Hosting's free service into more countries.

Since the account has been suspended, we cannot provide you with its contents under Sections 5 & 7 of the TOS.
 
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