I am not able to use FTPS

[Auklet]

Hello there, I am not able to connect via FTPS (explicit) like I used to in the past (using FileZilla.) I am able to connect via FTP, although it's not a good idea to do so. :S

Connection would just hang after:

Response:   227 Entering Passive Mode (198,91,81,3,245,224)
Command:   MLSD

before I'm disconnected seconds later.

Spoiler: FTPS connection log

Status: Resolving address of auk.x10.mx
Status: Connecting to 198.91.81.3:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 19 of 50 allowed.
Response: 220-Local time is now 08:20. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: AUTH TLS
Response: 234 AUTH TLS OK.
Status: Initializing TLS...
Status: Verifying certificate...
Command: USER auk
Status: TLS/SSL connection established.
Response: 331 User auk OK. Password required
Command: PASS ********
Response: 230 OK. Current restricted directory is /
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Extensions supported:
Response: EPRT
Response: IDLE
Response: MDTM
Response: SIZE
Response: MFMT
Response: REST STREAM
Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
Response: MLSD
Response: AUTH TLS
Response: PBSZ
Response: PROT
Response: TVFS
Response: ESTA
Response: PASV
Response: EPSV
Response: SPSV
Response: ESTP
Response: 211 End.
Status: Server does not support non-ASCII characters.
Command: PBSZ 0
Response: 200 PBSZ=0
Command: PROT P
Response: 200 Data protection level set to "private"
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (198,91,81,3,245,224)
Command: MLSD

 

[leafypiggy]

Hi,

This should be okay now. Please let me know if it's working (Use an @leafypiggy)

 

[Auklet]

My new attempt with FTPS:

Spoiler: FTPS connection log

Status: Resolving address of auk.x10.mx
Status: Connecting to 198.91.81.3:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 21 of 50 allowed.
Response: 220-Local time is now 14:11. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: AUTH TLS
Response: 234 AUTH TLS OK.
Status: Initializing TLS...
Status: Verifying certificate...
Command: USER auk
Status: TLS/SSL connection established.
Response: 331 User auk OK. Password required
Command: PASS ***************
Response: 230 OK. Current restricted directory is /
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Extensions supported:
Response: EPRT
Response: IDLE
Response: MDTM
Response: SIZE
Response: MFMT
Response: REST STREAM
Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
Response: MLSD
Response: AUTH TLS
Response: PBSZ
Response: PROT
Response: TVFS
Response: ESTA
Response: PASV
Response: EPSV
Response: SPSV
Response: ESTP
Response: 211 End.
Status: Server does not support non-ASCII characters.
Command: PBSZ 0
Response: 200 PBSZ=0
Command: PROT P
Response: 200 Data protection level set to "private"
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PASV
Response: 227 Entering Passive Mode (198,91,81,3,95,137)
Command: MLSD

@leafypiggy: I am still unable to connect. :S

 

[caftpx10]

It looks like it did connect however, I cannot see any disconnection errors or warnings.

 

[leafypiggy]

Can you please try using Active FTPS?

Also, are you connecting with Implicit or Explicit SSL?

 

[Auklet]

@leafypiggy: Now: Active, with "explicit" (I also tried implicit.)
I previously attempt to use active transfer mode, my WIFI service does something that involves this "<redacted-ipv4-that-is-not-public-ip>" ip. FTPS would complain that this "<redacted-ipv4-that-is-not-public-ip>" doesn't match up with my public ip and then my FTP client would apparently fallback into passive mode. I read/googled "ftps hangs Command: MLSD" and read about this kind of problem.
I have a feeling this ip is basically an internal ip. Looking at my connection info, this "<redacted-ipv4-that-is-not-public-ip>" ip appears (where the public ip would normally be at depending on my ISP, otherwise it would just show private network IP such as 192.168.x.x, but I am not behind a router. I am "behind" a public wifi box serviced by my ISP, accessible to anyone.)

Spoiler: Active transfer mode log

Status: Connecting to 198.91.81.3:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 19 of 50 allowed.
Response: 220-Local time is now 19:29. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: AUTH TLS
Response: 234 AUTH TLS OK.
Status: Initializing TLS...
Status: Verifying certificate...
Command: USER auk
Status: TLS/SSL connection established.
Response: 331 User auk OK. Password required
Command: PASS ***************
Response: 230 OK. Current restricted directory is /
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Extensions supported:
Response: EPRT
Response: IDLE
Response: MDTM
Response: SIZE
Response: MFMT
Response: REST STREAM
Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
Response: MLSD
Response: AUTH TLS
Response: PBSZ
Response: PROT
Response: TVFS
Response: ESTA
Response: PASV
Response: EPSV
Response: SPSV
Response: ESTP
Response: 211 End.
Status: Server does not support non-ASCII characters.
Command: PBSZ 0
Response: 200 PBSZ=0
Command: PROT P
Response: 200 Data protection level set to "private"
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Command: TYPE I
Response: 200 TYPE is now 8-bit binary
Command: PORT 25,146,10,244,195,35
Response: 500 I won't open a connection to <redacted-ipv4-that-is-not-public-ip> (only to my.ipv4.public.IP.goes.here)
Command: PASV
Response: 227 Entering Passive Mode (198,91,81,3,73,134)
Command: MLSD
Error: Connection timed out
Error: Failed to retrieve directory listing

I'm using WIFI right now (and always had in the past) although I NEVER had to use active, it was always using passive transfer mode. Just like how now "plain ftp" uses passive transfer mode.

 

[leafypiggy]

The article you linked to is the change I made this morning.

...But after about a minute of being dumb... I just realized I forgot to RESTART the FTP service...

Try now!

 

[Auklet]

You're correct caftpx10. ROFL, there we go. Thanks. Problem solved.

 

[ivonofix]

i think i have the same problem! what can i do?

Comando: STOR selector-menu.png
Respuesta: 552 Disk full - please upload later
Error: Error crítico de transferencia de fichero

 

[bdistler]

what can i do?

"552 Disk full" - or "please upload later" - or "server is running out of disk space" - or "error 28 from storage engine" - or errors like that - are at the server level, indicating that the shared data storage partition(s) are full or nearly full or a server read/write-file type of error - which is preventing you from uploading files - or using cPanel - or your site from using a MySQL database - or your script from starting a session - this is a server issue so Admins will need to fix it - your files (data) are NOT the problem and there is nothing you can do but wait