I can login to community but I cannot login to hosting account

Anna

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There is no hosting account associated with the forum account you are currently posting from, nor can I see the email address on file in the new system (which could be due to no hosting account being associated).

Do you have an account that could be listed under any other forum username? If so please provide the domain for that account and I should be able to find its information.
 

bouncex3

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Anna

I am just me
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The error code indicates you do provide the wrong password for your existing forum account during sign up. You would need to use the existing one.

If the forum password isn't a secure one you may need to change it prior to get it working properly:

You can change it here: https://community.x10hosting.com/community/account/security
* Must contain 1 lowercase letter
* Must contain 1 uppercase letter
* Must contain 1 number
* Must contain 1 symbol
* Must be between 8 and 25 characters long
 
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