i can login to my account but cant access the cpanel

[jimv8673]

cant login to Cpanel ??

 

[jimv8673]

This is what i get

Google Chrome could not load the webpage because level.x10hosting.com took too long to respond. The website may be down, or you may be experiencing issues with your Internet connection.
Here are some suggestions:
Reload this webpage later.
Check your Internet connection. Restart any router, modem, or other network devices you may be using.
Add Google Chrome as a permitted program in your firewall's or antivirus software's settings. If it is already a permitted program, try deleting it from the list of permitted programs and adding it again.
If you use a proxy server, check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server, adjust your proxy settings: Go to the Chrome menu > Settings > Show advanced settings... > Change proxy settings... > LAN Settings and deselect the "Use a proxy server for your LAN" checkbox.
Error 118 (net::ERR_CONNECTION_TIMED_OUT): The operation timed out.

 

[netwebx1]

I'm having the same issue with Google Chrome and IE. Can anyone give us some insight?

 

[Dead-i]

Are you able to access your website? If not, your IP may be firewalled - please PM me your IP address.

 

[netwebx1]

I also can not FTP to my site. netweb.x10.mx
My site IP is 198.91.81.3

Any help would be very much appreciated!

 

[jimv8673]

I checked all that other stuff, IP has been PM to you, Thanks for your effort, please keep me updated.

 

[jimv8673]

I started this thread, got hijacked by netwebx1 he runs off fixed and im still down, WTF is that all about !!!

 

[jimv8673]

My Site is still down cant access CPanel !! can someone help me out here Please

 

[Dead-i]

@jimv8673 - I've got your PM :wink: I'm not seeing an account attached to jimv8673 - what is your cPanel username?

he runs off fixed

No he hasn't.

@netwebx1 - EDIT: I've noticed you made a new topic on the issue, please refer to that for a response.

 

[jimv8673]

@jimv8673 - I've got your PM :wink: I'm not seeing an account attached to jimv8673 - what is your cPanel username?


No he hasn't.

@netwebx1 - EDIT: I've noticed you made a new topic on the issue, please refer to that for a response.

see below


username fish4umx
domain fish4um.x10.mx
package Standard
Upgrade Account

 

[Dead-i]

I've unblocked your IP Our firewall had blocked it for "5 failed cPanel login attempts in 300 seconds" -- are you experiencing issues remembering your details?

 

[jimv8673]

No, here is the thing, when i sign in here, using my real details, it automatically tells me thats wrong and jumps down to give you another chance. Then also, i tried several times to login to the account portal, with no luck. I dont know?? so i should be fixed now???

 

[descalzo]

Your hosting account is not linked to this forum account . It is linked to the Forum account: fish4umx

 

[jimv8673]

Ok, it works now, Thanks to Dead-i If anyone here has the button, you could delete all my other rants.

 

[jimv8673]

Thanks Dead-i sorry for the impatience. and i wont waste anymore time with the paid side support.