I can't connect via ftp

[ta0x10ho]

Hey, I'm sort of new with x10hosting and I'm planning on installing a mybb based forums to my site, I've tried doing it by 'adding a website' that kept ending with errors. Now I'm attempting to upload the files via filezilla but I cannot connect. If someone can help me out thar'd be great. if you need any information just ask me.

 

[Dead-i]

Hi ta0x10ho,

What issue are you having exactly when you connect?

You can connect to FTP by using your main .x10host.com domain as your host, port 21, and your cPanel credentials as the username/password. http://x10hosting.com/wiki/FTP

Thank you,

 

[bdistler]

if you use Filezilla - you must disable the option for multiple connections otherwise x10hosting's firewall may block you

In FileZilla at [ Edit ] (top of screen) --> Settings --> Transfers --> Concurent transfers - set all three to "1"
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CAUTION: Your IP can be blocked by x10hosting's firewall - for too many "Failed" FTP logins in a short period

The FTP details you need for FileZilla (or other FTP client):
click on icon at top lefthand side of screen (Open the Site Manager)
click on [ New Site ] - enter a name for your site

Host: (your account's primary (main) domain) or (your server's IP) - Port: 21

Protocl: FTP - File Transfer Protocol

Encryption: Use plain FTP

Logon Type: Normal

User: (your cPanel user name)

Password: (your cPanel password)

click on [ Connect ]

 

[ta0x10ho]

Uhm I actually figured out what I did wrong myself although i appreaciate the quick and detailed response . I didn't have any 'ftp users' after doing that and using the infromation given from there it was easy as 1 2 3.

Thank you for everyone who replied, sorry for the bother .