i can't login to my cpanel

[trysniper99]

hi
my username is "islam"
i can't log in to my cpanel on server "starka" with my username and password

when i tried to test my domain "islamlight.pcriot.com"
i found a notice saying

"The domain you have requested is currently not in use under an x10Hosting web hosting account.

Do you want this domain? Register today."

please tell me what to do
Thank you

 

[Anna]

Hello,

Looks like there's no restore package for your account, probably a result of your account being created just as maintenance started.

I will re-create your account and send you a PM with password. For files, there should be a backup from the backup taken just before we took the server down. I will also check and restore any databases I find with your name tag on them.

I apologize for the inconvenience caused.

 

[Brandon]

It looks like Anna solved this issue, if this is not the case please feel free to re-open this thread.