I don't know why my account has been suspended

Status
Not open for further replies.

jnoalexander

New Member
Messages
10
Reaction score
0
Points
0
My account has been suspended. I appealed the suspension and it was immediately unsuspended. About 10 minutes later I got another email saying that the account was suspended. I have tried to appeal this but received no response. I still have no idea why my account was suspended and I certainly haven't undertaken any of the activities outlined as likely to lead to suspension and of course, I have logged in quite recently.

So what do I do next?

James
 

Dead-i

x10Hosting Support Ninja
Community Support
Messages
6,084
Reaction score
368
Points
83
Hello James,

As you may know, your account was suspended due to sending thousands of spam email (likely from bots attacking your site). We unsuspended your account, giving you a chance to rectify the issue.

Unfortunately, a full 24 hours later, you still had not fixed the problem. Therefore, your account is now permanently suspended as per Section 8 of the Terms of Service.
 
Status
Not open for further replies.
Top