I Have a Valid Inactivity Timer Subscription - Receiving Inactivity Suspension Warnin

[mrfreeze]

I am confused as to why I received an "x10Hosting Account Inactivity Suspension Warning" - as
I still have a valid inactivity timer subscription - which does not expire until 6/10/2010. Can you please advise ?

 

[Anna]

Re: I Have a Valid Inactivity Timer Subscription - Receiving Inactivity Suspension Wa

Hello,

You can ignore the warning.
You got it by mistake by a new script we're putting in place to send out a warning to those about to be suspended for inactivity. Seem the warning script failed to check if the account had an inactivity timer applied or not.
The script that actually suspends accounts does have this check in place so you do not need to worry about getting suspended.