sometimeslurker
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Hi all,
I came to X10Hosting today to set up a free account, and try out the service. As far as I know, I have never signed up at X10Hosting before.
So, I just signed up for a free hosting account, entered my subdomain name, username, password, and email. I received and replied to the email confirmation. I can log in to my account.
When I go to the "Hosting" tab, I get the following message:
When I try to sign up, as the message suggests, I get the following message:
OK, fair enough. I'm assuming my signup did go through, so I try to open a support ticket, as the original error message suggests, and I get the following:
So, I have an account, don't have a hosting account, can't sign up for one, and can't open a support ticket.
I'm going around in circles, and don't know what to do now!
Any ideas?
I came to X10Hosting today to set up a free account, and try out the service. As far as I know, I have never signed up at X10Hosting before.
So, I just signed up for a free hosting account, entered my subdomain name, username, password, and email. I received and replied to the email confirmation. I can log in to my account.
When I go to the "Hosting" tab, I get the following message:
Free Web Hosting
You currently do not have a free web hosting account under your x10Hosting client account.
Woah! It appears that you do not have hosting under your client account. This could be the result of a different scenarios:
* An older account was removed as the result of inactivity.
* A past account has been terminated for breaching our Terms of Service.
* You have never had a hosting account.
Whatever the reason, you can always sign up for a hosting account now.
If you believe that this is a mistake you may open a support ticket here.
When I try to sign up, as the message suggests, I get the following message:
We detect that you are accessing our service through a proxy or attempting to register multiple times. We do not allow signups through proxy services or more than once per 24 hours. If you believe this is a mistake, please contact us on our forums.
Create New Support Request
Using the below form you may create a support request to receive help from our staff.
Support is currently closed for the server your hosting account is on (). Please visit our forums and read the news.
I'm going around in circles, and don't know what to do now!
Any ideas?