Bryon
I Fix Things
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I'm sure all of you have noticed the downtime the last few nights.
We've just about finished making some large changes to the way that PHP is set up for all hosting accounts. Abuse on our servers negatively affects everyone and we do not like that. These changes that we are planning to implement should drastically aid in the reduction of abuse on all of our servers, helping us to provide a better service for everyone.
Starting tonight, September 24th, x10Hosting will be implementing a new system regarding PHP. All hosting accounts will be set to use a version of PHP that is secured and "locked-down" to prevent misuse. This PHP configuration will break a lot of users' sites and scripts - we are very aware of this. Because of this, we have two separate versions of PHP that are separate from the default version. Users can request a change to either of these two versions, with approval of the change depending on what the version change is needed for. If you require a less secure version of PHP for your site to run, you can now request it from the account management panel. We are very lenient in regards to upgrades to version 2. The account management panel (http://x10hosting.com/account) now contains a new section below the hosting account details at the bottom left. There you can view the details on the individual versions of PHP and request a version change.
Version applications will be processed as soon as possible. There may be a slight delay for application processing at first and at times, please be patient with us while waiting.
The configuration settings on these new versions need to be tweaked and perfected; there are many things that may have been accidentally forgotten. As of right now, a lot of scripts will not work with version two. Version two was designed to be very similar to the previous, main version of PHP. If you find something that was working with your account prior to this change, please post in this thread and let us know. Please bear with us as we work on making this system fully functional, it may be tough at first.
If you suddenly notice 'weird' or 'new' errors with your PHP scripts, the change to version 1 is probably the cause. Most accounts will need version 2 of PHP in order to function properly.
If you have any issues with this new system or questions, please post here and be as descriptive as possible. Any other posts that are not worthwhile to the thread will be deleted in order to keep it on topic and organized.
Edit
DO NOT REQUEST VERSION 3 OF PHP UNLESS YOU ABSOLUTELY NEED IT. I WILL DENY ALL REQUESTS WITHOUT A DETAILED DESCRIPTION OF WHY YOU NEED VERSION 3. IF YOU WANT THIS DONE FASTER REQUEST VERSION 2. MOST SCRIPTS ONLY NEED EVAL\MAIL TO FUNCTION WHICH VERSION 2 INCLUDES.
We've just about finished making some large changes to the way that PHP is set up for all hosting accounts. Abuse on our servers negatively affects everyone and we do not like that. These changes that we are planning to implement should drastically aid in the reduction of abuse on all of our servers, helping us to provide a better service for everyone.
Starting tonight, September 24th, x10Hosting will be implementing a new system regarding PHP. All hosting accounts will be set to use a version of PHP that is secured and "locked-down" to prevent misuse. This PHP configuration will break a lot of users' sites and scripts - we are very aware of this. Because of this, we have two separate versions of PHP that are separate from the default version. Users can request a change to either of these two versions, with approval of the change depending on what the version change is needed for. If you require a less secure version of PHP for your site to run, you can now request it from the account management panel. We are very lenient in regards to upgrades to version 2. The account management panel (http://x10hosting.com/account) now contains a new section below the hosting account details at the bottom left. There you can view the details on the individual versions of PHP and request a version change.
Version applications will be processed as soon as possible. There may be a slight delay for application processing at first and at times, please be patient with us while waiting.
The configuration settings on these new versions need to be tweaked and perfected; there are many things that may have been accidentally forgotten. As of right now, a lot of scripts will not work with version two. Version two was designed to be very similar to the previous, main version of PHP. If you find something that was working with your account prior to this change, please post in this thread and let us know. Please bear with us as we work on making this system fully functional, it may be tough at first.
If you suddenly notice 'weird' or 'new' errors with your PHP scripts, the change to version 1 is probably the cause. Most accounts will need version 2 of PHP in order to function properly.
If you have any issues with this new system or questions, please post here and be as descriptive as possible. Any other posts that are not worthwhile to the thread will be deleted in order to keep it on topic and organized.
Edit
DO NOT REQUEST VERSION 3 OF PHP UNLESS YOU ABSOLUTELY NEED IT. I WILL DENY ALL REQUESTS WITHOUT A DETAILED DESCRIPTION OF WHY YOU NEED VERSION 3. IF YOU WANT THIS DONE FASTER REQUEST VERSION 2. MOST SCRIPTS ONLY NEED EVAL\MAIL TO FUNCTION WHICH VERSION 2 INCLUDES.
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