every month like clockwork I get an email warning me I need to login to avoid suspension. Although I've logged in a couple times already I always go do it immediately. Next day another email, again I log in. Then I get the "you've been suspended" email, so I log in and fix it. Why is the system not recognizing that I've been in there during the 30 days and how can I fix this?
Inactivity warning
- Thread starter scoobyd3
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Hi,
Please make sure you are signing in at https://x10hosting.com/sso/login because this is the only place that will count towards activity. Signing in directly through cPanel, to your website, or to these forums will not count.
Our login logs for your account indicate the last time you signed in (excluding your sign-in today) was 17th August (so please do make sure you are signing in at the right place).
Thank you,
Please make sure you are signing in at https://x10hosting.com/sso/login because this is the only place that will count towards activity. Signing in directly through cPanel, to your website, or to these forums will not count.
Our login logs for your account indicate the last time you signed in (excluding your sign-in today) was 17th August (so please do make sure you are signing in at the right place).
Thank you,
I can't say I've paid attention to where I've signed in, but I will now! Thanks!
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