inactivity

[0indri0]

I can not go to the site. Because it did not go 40 days, how can I regain access. Thank you.

 

[Anna]

Your account is not suspended.
However there are still migrations going on with your server which can cause the server to be temporarily non-responsive.

 

[0indri0]

I can go to the cPanel, but the site can not. If this is the reason that you called when I can go to the site?

 

[vishal]

I can go to the cPanel, but the site can not. If this is the reason that you called when I can go to the site?

U might have to wait till server migrations to complete

 

[Anna]

It is possible that the DNS for your domain has not fully propagated, the move means your domain is pointed to a different IP.

Could also be that cPanel and your site is served by different services on the server. Site being handled by Apache, while cPanel (and cPanels backend) has its own way of handling requests independently from Apache (don't quote me on this though, but it is not uncommon for one to work and not the other when servers are stressed).