Incorrectly sent the inactivity email, now my website does not appear in my basic hosting interface

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mahdix12

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I was sent an inactivity email today citing my inactivity in the past month as a reason to close the service on me soon. Well, while it was not true, I logged in to take care of something that seems a bug, anyways. When I logged it, I realized my website has disappeared from the list! :eek:
Thanks God, the website is still up and running, but can someone help with the website disappearance? I cannot use the interface to add or edit any of the files on the website...
 

Dead-i

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Hi,

This is likely happening because you created your website using the cPanel x3 theme rather than the x10Hosting Basic theme originally. If you would like to manage your website, please could you try using the cPanel x3 theme (by using the "Switch to cPanel x3" button in the top right)? :)

Your website, and its files, are completely safe :)

Thank you,
 
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