Increase disk space that has been reduced

[butter14]

I had my disk space increase on 11/05/2019 and did a bit of cleaning up preparing to add an application to my website. However when I went to upload the new application I found myself having errors with low disk space, looking into it it seems that my disk space has been lowered from 1GB to 512MB would it be possible to have this restored to 1GB and if possible I'll also apply for the next increase.

Hosting accounts may not be used to store backups, personal files, or non-web accessible files. Any files hosted on the account must be directly related to the website the account is intended for. Files over 10MB in size will be automatically removed from non-upgraded accounts.

also what does non upgraded accounts mean on the above post quote from the TOS is an upgraded account a premium account?

 

[dartagna]

That goes double for me. Why was this reduced?

 

[spacresx]

@ butter14
The "non upgraded accounts" means free accounts.
files over 10MB get deleted because they dont allow it.
also any files that are not used by your website get deleted.
so they wont allow backing up and storing files.

 

[butter14]

@ butter14
The "non upgraded accounts" means free accounts.
files over 10MB get deleted because they dont allow it.
also any files that are not used by your website get deleted.
so they wont allow backing up and storing files.

All the files are used by my site if I can't upload with the limits I can't develop my projects, with the disk space limit I can't even post

 

[butter14]

@Anna Any news would be appreciated

I can't even run my site anymore I can't post or edit existing files