Is my account suspended?

[jolyeons]

I am wondering if my account is suspended because when I navigate to my web address josephlyons.elementfx.com it comes back as could not connect. Please advise on if my account is suspended or if there is another issue and if you know what I might do please let me know.

Thanks,
Joe

 

[Jarryd]

Hello jolyeons,

Your website at http://josephlyons.elementfx.com/ is loading fine from this end, can you please clear your cache and flush your dns and try again?

 

[jolyeons]

Yeah, so it is working fine now. Thanks!

 

[Jarryd]

Hello jolyeons,

You're welcome! Thanks for sticking with us through this rough time. We should see a lot of performance increases with these new setups.

Thanks for using x10hosting.

Also, i am going to close this support ticket as your issue is resolved. If you have any other issues please feel free to open a new ticket.