Resolved Issues with my website

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minsidx1

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Hello

i'm having issues accessing the website: minsid.com (http://minsid.x10host.com). What could be the problem?
All I see is:
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Also I am not able to get in via FTP. I'm using the correct password as I am able to get in to the hosting portal
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3rd: Control Panel isn't working:
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garrettroyce

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Your last prior login was in November. After 30 days of inactivity, your account would have been eligible for suspension. After another 3 weeks, it would have been eligible for deletion, which puts us around January. In March, your account was purged. Up until March 22nd, account were allowed to be restored, but we're several weeks after that now. In the future, please make sure to log in every 30 days (not once a month). Please do not depend on email reminders as they can be blocked, sent to spam, or in this case, not sent. Only logins to https://x10hosting.com/sso/main count towards the requirement. FTP and forum logins do not count.

I'm asking an admin to see if your account can be restored. You should see a reply in a day or so.
 

Anna

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Initially we said cutoff for restores would be one week, purge was started on the 4th or March, meaning in reality we should not restore anyone past Sunday 15th, though we extended it a little bit extra, but it was said that the last cutoff date would be on Sunday March 22nd.

You're lucky though that the restore is still possible for your account.
I'm running the restore now and the account should be good to go in a few minutes.
 

minsidx1

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Thank You so much

I see that it is restored.

I guess I must have missed a reminder email and you are right, I shouldn't depond on it.
 

Anna

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Is there anything further that you need help with right now or can we close this up as resolved?
 
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