It appears that we are having some slight difficulties

[richandhazel]

I keep getting the message:-

'It appears that we are having some slight difficulties, please wait and try your request again. (D38A904F)'

When I click the yellow bar saying 'This thread has been escalated'.

The account was escalated at 12.47pm and it's now 15.37. Is this normal? Do I need to wait longer?

TIA

 

[richandhazel]

Also, if I click the green banner saying:-

'You have an open ticket in the support site pending staff attention. Click Here to go to it'

I get a 404 error message:-

'The server can not find the requested page:

support.x10hosting.com/index.php?_m=tickets&_a=viewticket&ticketid=131 (port 80)
Please forward this error screen to support.x10hosting.com's WebMaster.

Apache/2.2.15 (Unix) mod_ssl/2.2.15 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at support.x10hosting.com Port 80'

This leads me to think that my issue isn't being addressed...........help

 

[dbantner]

Did you guys read this?
http://x10hosting.com/forums/news-announcements/117672-mysql-errors.html

 

[richandhazel]

Did you guys read this?
http://x10hosting.com/forums/news-announcements/117672-mysql-errors.html

It won't let me log into 'cpanel' so I'm scuppered at the first hurdle there :frown:

 

[sjmitch]

I believe I am having similar issues. My thread has also been 'escalated' and I await resolution of the issue. I have no idea how far/whether it is proceeding.

 

[richandhazel]

I applied for a new account using my original username and have started all over again. It all seems to be working now so it looks like my old webhosting account was deleted or got lost in the move.
Main thing is I'm back up and running