Lifting the limits for my account

Status
Not open for further replies.

ntsite

Member
Messages
135
Reaction score
1
Points
18
I was told to open a support ticket. But also to mention that I can't login from cPanel because my country in the list of High Risk lists. My website is older that 7 days and, username is same as my forum login.
 

Anna

I am just me
Staff member
Messages
11,750
Reaction score
581
Points
113
Your account has never been limited, it is located on Stoli where it has been since October 2009, long before there was any limits imposed on any accounts.

What message do you get when you try to login to cPanel?
 

ntsite

Member
Messages
135
Reaction score
1
Points
18
I get an error "Sorry, we are not able to accept cPanel logins from your ASN or country of origin at this time."
 

ntsite

Member
Messages
135
Reaction score
1
Points
18
The thread has been opened more than 9 days ago...and has been escalated to ticket more than 7 days...but no response from anyone..
 

ntsite

Member
Messages
135
Reaction score
1
Points
18
Ok, supporters, I don't know what else to do..waiting for more than 3 weeks and no response, no help in solution of this issue. Thanks, Anna tried to help by trying to notify Corey about this issue. But either he doesn't read them or he forgot it... Isn't here anybody else except Corey who is also into such cases? I just don't know whatever should I do get it fixed. I even sent PM to Corey, but it is still unread.
Somebody told me that the limitation is only for new signups. But somehow I face it while logging it. Could anyone else tell me then why I can't login to cPanel? Or does anyone know whom to contact about this "blocking script"?
 

Smith6612

I ate all of the x10Pizza
Community Support
Messages
6,517
Reaction score
48
Points
48
I'll get someone's attention to this thread. It looks like you're not only on an older x10Hosting package, cPanel has glitched up preventing login.
 
Last edited:

ntsite

Member
Messages
135
Reaction score
1
Points
18
Reminding that it has been passed another 10 days, but still no news...
 
Status
Not open for further replies.
Top