Linking my hosting account

[mario222]

Hello for the past several days I have been getting an error when trying to view my web page and it said that I had to link my hosting account with my Cpanel account. I thought that I had done this but when I cheeked my account on x10hosting.com I found that there was a different URL then the one I was using. I believe that I had mistakenly made another account and it is overriding the one I am using. It is really important that I keep my website up because I am using it for my business and I have already spread the word and made business cards up. So if there is a way to fix this problem I would be very happy.

 

[Jarryd]

Sure, please tell me the cpanel name you need linked to your forum account, also tell me which account can be deleted. Then i will delete the account not being used, and i will link your cpanel for you.

 

[mario222]

Well the account is marioa and it should be mario222 that is linked with Cpanel not marioa

 

[Jarryd]

Okay, you're all set, is it okay to delete the marioa account?

 

[mario222]

Yes you can delete marioa and replace it with mario222 as long as i don't lose mtechba.x10hosting.com because that is the url and account that I want to keep.

 

[Jarryd]

Okay, i have terminated marioa and linked mario222 to your cpanel. That should be fixed.

 

[mario222]

Thank you very much!

 

[Jarryd]

Your very welcome. I am closing the topic. If you need any more help with this issue please re-open it or create a new thread.