Logging into my control panel

[chelsea2004nirvana91]

Hello,

I made my account and website (pointcontroller.x10.mx)

I uploaded a few files to start me off, but I was going to upload a few more tonight but when I click log in on the homepage I get a message saying I dont have an account?

I get this;

There's a Problem
Unfortunately we were not able to find your hosting account.

Your account may have been:

• Removed for inactivity; or
• Suspended and removed for a Terms violation; or
• Requested to be deleted.

The good news it that you may sign up again now.

 

[Dead-i]

Hi chelsea2004nirvana91,

Sorry I didn't catch you earlier on IRC.

I can see your account fine, so you shouldn't be seeing this message. Please could you try logging in with the username pointcoin and let me know how it goes?

Thank you,

 

[chelsea2004nirvana91]

can't even log in,

just get invalid login credentials

 

[Dead-i]

Hi,

Could you please try using our Forgot Your Password page to get a password reset? Note that the email address associated with that domain is a @gmail.com email.

Thank you,

 

[chelsea2004nirvana91]

Hi,

that appears to have resolved the issue now thanks