login errors ftp and cpanel

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remadeus

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Since the last migrations, I cannot login to cpanel and my ftp account. I've just discovered the cpanel issue. The problem with ftp login has been there for weeks.

Pings to the ftp server give me the following

$ ping ftp.amigacore.exofire.net
PING ftp.amigacore.exofire.net (69.175.120.122) 56(84) bytes of data.
64 bytes from starka.x10hosting.com (69.175.120.122): icmp_seq=1 ttl=44 time=1409 ms
64 bytes from starka.x10hosting.com (69.175.120.122): icmp_seq=2 ttl=44 time=1139 ms
64 bytes from starka.x10hosting.com (69.175.120.122): icmp_seq=3 ttl=44 time=1419 ms
64 bytes from starka.x10hosting.com (69.175.120.122): icmp_seq=4 ttl=44 time=429 ms
64 bytes from starka.x10hosting.com (69.175.120.122): icmp_seq=5 ttl=44 time=1429 ms
64 bytes from starka.x10hosting.com (69.175.120.122): icmp_seq=6 ttl=44 time=1139 ms
64 bytes from starka.x10hosting.com (69.175.120.122): icmp_seq=7 ttl=44 time=1419 ms
64 bytes from starka.x10hosting.com (69.175.120.122): icmp_seq=8 ttl=44 time=1119 ms

(I was downloading stuff in background)

Can an Op please fix these login issues for me?
 
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remadeus

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Since the last migrations, I cannot login to cpanel and my ftp account. I've just discovered the cpanel issue. The problem with ftp login has been there for weeks.

I had to re-open this thread since it was closed, but NOBODY! replied with a fix. Is this issue unresolveable? I've been waiting for a looonnnggg time (months!) and need a solution.

Will a competent Op be so kind to heal these login issues?
 

remadeus

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I had to re-open this thread again since it was closed, still NOBODY! replied with a fix.

Is this issue really unresolveable?

I still cannot login on starka in cpanel and on my ftp

Who will help me with this???
 

Smith6612

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FTP should be working fine, even with that kind of latency, but what I would do is to toggle your FTP Client between Passive/Active mode to see if it makes any difference. Additionally, you could also try ftp://starka.x10hosting.com/ as your FTP location and log in using your normal cPanel/FTP credentials.

An error code from your FTP client would be appreciated, if it displays anything.

I'm sorry about the long delay for this. I only recently begun to post in Free Hosting and I'm surprised no one else noticed this.
 
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remadeus

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I"ve just logged in as instructed and get the following errors with ftp:

-- log --
$ ncftp -u remadeus ftp.amigacore.exofire.net
NcFTP 3.1.8 (Jul 10, 2004) by Mike Gleason (http://www.NcFTP.com/contact/).
Connecting to 69.175.120.122...
--------- Welcome to Pure-FTPd [privsep] [TLS] ----------
You are user number 7 of 150 allowed.
Local time is now 23:16. Server port: 21.
This is a private system - No anonymous login
IPv6 connections are also welcome on this server.
You will be disconnected after 2 minutes of inactivity.
Logging in...
Password requested by 69.175.120.122 for user "remadeus".

User remadeus OK. Password required

Password: xxxxxxxxxx
Login authentication failed
Could not open host ftp.amigacore.exofire.net: username and/or password was not accepted for login.

ncftp> qui

-- end of log--

With the other server its similar:

-- log --

$ ncftp -u remadeus starka.x10hosting.com NcFTP 3.1.8 (Jul 10, 2004) by Mike Gleason (http://www.NcFTP.com/contact/).
Connecting to 69.175.120.122...
--------- Welcome to Pure-FTPd [privsep] [TLS] ----------
You are user number 7 of 150 allowed.
Local time is now 23:16. Server port: 21.
This is a private system - No anonymous login
IPv6 connections are also welcome on this server.
You will be disconnected after 2 minutes of inactivity.
Logging in...
Password requested by 69.175.120.122 for user "remadeus".

User remadeus OK. Password required

Password: xxxxxxxxxx
Login authentication failed
Could not open host starka.x10hosting.com: username and/or password was not accepted for login.

-- end of log --

Ping delays are normal now (I'm bandwidth impaired):

$ ping ftp.amigacore.exofire.net PING ftp.amigacore.exofire.net (69.175.120.122) 56(84) bytes of data.
64 bytes from starka.x10hosting.com (69.175.120.122): icmp_seq=1 ttl=47 time=239 ms
64 bytes from starka.x10hosting.com (69.175.120.122): icmp_seq=2 ttl=47 time=229 ms
64 bytes from starka.x10hosting.com (69.175.120.122): icmp_seq=3 ttl=47 time=269 ms
64 bytes from starka.x10hosting.com (69.175.120.122): icmp_seq=4 ttl=47 time=259 ms
64 bytes from starka.x10hosting.com (69.175.120.122): icmp_seq=6 ttl=47 time=209 ms
64 bytes from starka.x10hosting.com (69.175.120.122): icmp_seq=7 ttl=47 time=239 ms
64 bytes from starka.x10hosting.com (69.175.120.122): icmp_seq=8 ttl=47 time=229 ms


cpanel is also still unaccessible
 
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Smith6612

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Thread needs to be escalated. It isn't solved yet.
 
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