My account was suspended for inactivity and I went to log in to restore it (as I have many times in the past). I am confident I was using the right password, however it never worked. The site is still suspended.
It says that a password reset is required to log in, but I don't have access to my email anymore. I have been trying for months to get back into my email account, and haven't been able to.
I tried to email X10Hosting support but got no answer. Finally, on Discord Anna suggested I could post on the forum.
I have managed to log into the forum successfully now (using the same login that does not work on X10Hosting login), so hopefully that can prove my ownership.
Short term,
I need to get my site back online. Could it be unsuspended?
Longer term,
I need to change the email address with my account to one I control. However, I don't have access to the present email address.
It says that a password reset is required to log in, but I don't have access to my email anymore. I have been trying for months to get back into my email account, and haven't been able to.
I tried to email X10Hosting support but got no answer. Finally, on Discord Anna suggested I could post on the forum.
I have managed to log into the forum successfully now (using the same login that does not work on X10Hosting login), so hopefully that can prove my ownership.
Short term,
I need to get my site back online. Could it be unsuspended?
Longer term,
I need to change the email address with my account to one I control. However, I don't have access to the present email address.
