(Lotus) No cPanel Access, bad MySQL connection, CGI page on parked domain

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monkey050

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I'm having trouble accessing cPanel from all possible locations (fris and my subdomain) with the correct username and password.

When using my parked domain (www.boundbrooknews.org), it sends visitors to cgi-sys/defaultwebpage.cgi which is a light blue page with no particular error at all.

When using my subdomain (tobbs.pcriot.com) I am getting a MySQL database connection error.

If any additional details are needed to help support these problems let me know. My site is on Lotus.

Thanks in advance.
 
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shdus1

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I think Zubair said that they were having problems with Parked domains and he reported it.
 
Zubair

Zubair

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You are on server "fris" now, Admins are working to resolve these issue. Please wait and check back later.
 
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monkey050

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Update: I cleared my cache and the CGI page no longer shows as the homepage. However, I still cannot log in to cPanel and my website is still giving a MySQL error.

I tried updating my password and that didn't solve the login problem.
 
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monkey050

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Login attempts are still failing at all possible locations. I've been checking literally everything before posting.
 
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readbeer

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monkey050 said:
Login attempts are still failing at all possible locations. I've been checking literally everything before posting.
Click to expand...

Have you tried resetting the passwords? I wasn't able to log-in into my cPanel yesterday and then I resetted my passwords and I got in.
 
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monkey050

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The cPanel login problem is still persisting, and it looks like my password changing attempts are not applying to the hosting account, just the forum.
 
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